| Address: | Lingaraj Nagar, Oldtown, Khordha, Odisha, 751002 |
How to harrash the customer and yet take pride for such act should be well learnt by the so called v - guard industry.
Unfortunately we have been trapped and given a lifetime lesson for buying v-guard submersible 1 hp motor. After paying a close to 17k towards this amazing product we are yet to experince the real product value usage.
On 11th april we had purchased summersible motor for our borewell. However we never had the luck to pump out the water through this product. Even after rasing multiple calls and complain at customer care we never received any service so far.
We just experienced a super cyclone in bubhaneswar where we all were struggling to arrange water for our day to day living. Even after 37 days of the product buying we are still waiting to have see the summersible motor in working condition.
The v - guard technician assures us every single day of visiting our house and sorting the issue, however we have only been awarded with waiting and waiting with no real solution.
Is this how your company functions? I dont know about other cities but your service team here in bhubneswar definitely needs to change and develop some sence of professionalism and customer service rules.
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