Hi,
We have the V Guard Geyser which is now approximately 7 years old. Last week we switched it on and in 5 minutes it caught fire. We noticed it only after 5-10 minutes and by then, the geyser covering and the plastic had completely burnt and was melting down. The whole bathroom was filled with black fumes and thick foggy/cloudy smoke. We called the fire engineers and they put down the fire. Luckily it didn't spread to other rooms but entire house had the black sticky plastic fumes residues and plastic smell which is still there.
ideally this should not happen as the thermostat is there to handle the heat and no water cases. When we spoke to the fire fighters, they mentioned that it should be a thermostat manufacturing defect. We called the V Guard care and they said they will come and check. But we haven't heard from anyone.
If there is a manufacturing defect, V-guard should do something about the customers who bought the same batch geysers or intimate them etc. This is a very dangerous defect.
Regards
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