| Address: | Vijaynagar, Bangalore |
It is with great distress that I compose this message, as my home was engulfed in flames during the middle of the night. The fire originated from the V guard stabilizer that had been affixed to my newly-purchased refrigerator. This stabilizer was installed by a technician from Reliance Digital and came with a warranty.
Unfortunately, the malfunctioning stabilizer caused a fire to break out, which rapidly spread throughout the kitchen, engulfing the fridge and causing extensive damage. Fortunately, no one was seriously injured, but a few individuals sustained minor burns. My father's hand was more severely burned as he attempted to extinguish the fire after turning off the electricity.
This incident occurred on the night of April 26, 2023, at approximately 11:00 PM. Please see the attached photographs for further information.
I am requesting a thorough investigation by your technical team to determine the cause of the stabilizer's failure. Additionally, I am seeking compensation for the damages and potential harm to life resulting from the fire.
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