[Resolved]  V K Srivastava, Chief Manager (Law) , Dena Bank, Gopala Tower, Rajendra Place, New Delhi — Poor Servicing of Honda Activa Scooter by Bhasin Honda

Address:

New Delhi, Delhi

I have been recently transferred from Allahabad to New Delhi. On delivery of my Activa Scooter by Aggarwal Packer & Movers, I gave it to Bhasin Honda (Capital Scooters Pvt Ltd- workshop), 56B, Rama Road, Moti Nagar, New delhi-110015. They serviced it through Job Card No. 14JC01377 dt 24/04/14 and charged Rs. 3920/- from me, vide invoice No. 14IWO1362 dt 24/04/14.

I regret to complain that after just 2 days of servicing, Scooter is not getting start, neither Button-start nor kick-Start. It is lying idle at my residence Flat No. 224, Block-7, Prasad Nagar Phase-I, DDA MIG Flats, Prasad Nagar, New Delhi-110005.

Kindly advise me what to do. After spending Rs. 3920/-, I'm getting frustrated by the poor servicing from your Service Center of Bhasin Honda (moti nagar, New Delhi). Can you please advise them to send their Mechanic (who attended my Scooter on 24/04/14) to my residence any time after or before their working hours, in order to find out the problem and get it repaired on the spot, if possible. If problem persist, they can take the vehicle to their Service Center also, for further servicing (if required).

Kindly do the needful, and provide me the excellant level of service, which I was availing so far and for which "HONDA" is known for.

yours

V K Srivastava
Chief Manager(Law)
DENA BANK,
Asset Recovery Branch, Gopala Tower,
Rajendra Place, New Delhi-110008
Mobile No- [protected]