[Resolved]  Vacations Gateway — Cheating by vacations gateway not delivering holiday package.

Address:Ahmedabad, Gujarat

I have purchase below holiday package from vacations Gateway but they do not deliver package to me, also not response to me after giving so many mail to them.Please find below my purchase details. From: holiday holiday <[protected]@vacationsgateway.com.co> To: prasenjit.[protected]@metso.com, Date:[protected]:38 Subject: Holiday confirmation welcome letter INR5949/- Dear Mr Prasenjit Pattanayek, Thank you for choosing a wonderful holiday package of 4N/5D. Kindly refer below for the package details: The offer is a promotional offer which will cost you only INR 5949. Offer stands valid for 4N/5D for India, Thailand and Malaysia along with all the taxes. Offer can be utilized with our listed resort only and our resort is increasing on daily basis. Resorts list are subject to up gradation. This Offer is valid for 04 persons. Split of the package is allowed for 2nights and 03 days on one destination and rest 02 nights and 03 days on another destination. Offer is not valid for black out period i.e. Offer cannot be utilized between 20th Dec to 07th Jan of each year. Offer is non transfer able, non cancel able and non redeem able for cash. Offer is valid for 01 year and validity start of the package since the day of transaction with us. Offer is stand valid for accommodation only. Offer does not include for Meal, Breakfast, Transport, or any another private services. For booking you need to call to our customer care executive and same will be done on call and email only. Assured Gift as per referral plan. The transaction id for your purchase is:-BL00577 Note:- Please call us at +91 [protected] (10:30 am to 6: 30 pm) or write to us on [protected]@[protected]@gmail.com for any future means of communication. You may check available locations, hotels and detailed terms & conditions at www.vacationsgateway.co. Regards Vacations Gateway
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Aug 14, 2020
Complaint marked as Resolved 
Vacations Gateway customer support has been notified about the posted complaint.
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Dear sir,
As per your complain we would like to inform you that your package has been expired so kindly request you to do not raise any kind of complain .
Hope you will do the needful.

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