Vacations Gateway — Hotel booking under vacation package offered at very shabby and dirty hotel in goa. Deceived and debited double amount instead of refund.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

For false promises given by vacations gateway, noida, delhi under the company's offer of hotel bookings for 4 nights and 5 days at dirty and shabby hotel siffrazed's beach resort in goa, india. I had paid rs. 7799/- through my credit card for stay from 24th may 2015 to 28th may 2015. After returning i had lodged a complaint through email to company as well as to hotel on 7th june 2015. On 13 august 2015 i received a call from the office of the company stating the they felt very bad and were refunding the amount of rs. 8549/- { rs. 7799/- + 750/- towards interest next day. But instead of refund, the company debited my account and not yet refunded the amount. I sent emails several times, lodged a complaint through consumer forum. But the noticesent through registerd post from pune was not accepted by the company. They are not even providing the present address also.
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