Vacations Gateway — poor responsiveness | |||
i have booked two offers 1. Rs. 7799/- 4 nights / 5 days offer 2. Rs 7799/- laptop, HCL tab and additional gift items were promised by Vacations Gateway team. I am supposed to receive them by 30 May 14; however i've been trying to speak with their team since 03 days and there was no response / poor response. I am worried for what I have paid . Was this information helpful? | |||
|
Vacations Gateway customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
hopeless service by them.
Reply
We value your feedback and complaints. They help us to stay in touch with your needs and improve our service. We also accept that sometimes we can get things wrong, and when this happens we’re determined to make them right again. If you have been pleased with our service, let us know as it gives us the opportunity to recognize great service by our staff. Request you to share your contact details and all info at http://goo.gl/RVgDCo listening for our team to get in touch with you.
We request you to kindly contact our customer care team before making any complaints online.
We regret any inconvenience caused to you and will surely try to resolve the matter as soon as possible. We value all our customers and believe in creating a customer who can create further customers for us.
We will always respond to your complaint, suggestion or praise.
Please call our Customer Services Team on:
Support No: +[protected], +[protected]
You can also email us at: [protected]@vacationsgateway.com.co
Regards
Vacations Gateway Team
We request you to kindly contact our customer care team before making any complaints online.
We regret any inconvenience caused to you and will surely try to resolve the matter as soon as possible. We value all our customers and believe in creating a customer who can create further customers for us.
We will always respond to your complaint, suggestion or praise.
Please call our Customer Services Team on:
Support No: +[protected], +[protected]
You can also email us at: [protected]@vacationsgateway.com.co
Regards
Vacations Gateway Team
Vacations Gateway — No Completion of Order
Companies employee said to me that Purchase a Package of Rs.7799/- and u will get Laptop Free. But now customer care says there is no offer like this. I want to Cancel my Package and Refund. Ref. ID is SDL00040366Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
50%
Complaints
289
Pending
0
Resolved
139
+91 12 0652 1233
+91 12 0652 1232
C-56/5 Mantec Building 1st floor, Sector - 62, Gautam Budh Nagar District, Noida, Uttar Pradesh, India - 201301