[Resolved]  Vacations Gateway — Refund for package

Address:Gautam Buddh Nagar, Uttar Pradesh

Respected sir, i had misguided by company`s executive on mobile number and purchase a holiday package online on dated 17/07/015(online payment) invoice date is 18/07/2015, they had sent me the payment link in my mail address and also they had said your payment will debited in installment but my payment debited in 1 shot after that, as per company policy i can cancel my package within 7 days from purchase, so had i request on 20/07/2015 for cancellation of my package and refund my payment, before today i had many time mailed them and try to contact on phone but they had every time said our censored team will contact you, till today company haven`t any processed my refund . so i request you please do needful for my refund, detail is given below and online invoice is attached company name: Vacations Gateway payment link: (1) https://securepg.fssnet.co.in/pgway/gateway/payment/payment.jsp?PaymentID=[prote... (2) https://securepg.fssnet.co.in/pgway/gateway/payment/payment.jsp?PaymentID=[prote... from: Ghanshyam Patel [protected]
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May 14, 2017
Complaint marked as Resolved 
Vacations Gateway customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2015
Vacations Gateway Customer Care's response
Dear Sir, We have forwarded your request to concern department please wait for 48 hrs. Thanks & Regards, CUSTOMER CARE TEAM Phone:[protected]/ 6521233 Email: [protected]@vacationsgateway.com.co Visit us at www.vacationsgateway.co
Sep 15, 2015
Updated by kavya1251
10 days passed but havn`t any procces from company, now i think log the complain to national consumer forum
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    Vacations Gateway Phone
    +91 12 0652 1233
    +91 12 0652 1232
    Vacations Gateway Address
    C-56/5 Mantec Building 1st floor, Sector - 62, Gautam Budh Nagar District, Noida, Uttar Pradesh, India - 201301
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