Vacations Gateway — Refund not yet given and fake promises

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:vacationsgateway.co

Around a year ago i purchased a tour package frm this company & online transferred the amount. Mistakenly two amounts were deducted from my account which they agreed upon and told me after a process of 21 days theyll refund me. I haven't received it yet. Also they promised me stay at 5* hotels but all over india but never provided me with those hotels/resorts. Please help.
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Vacations Gateway customer support has been notified about the posted complaint.
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Dear Sir,
Greeting of the day!!
As per your complain we would like to inform you that you were agree with our holiday package and you have already given confirmation on package and also we would like to inform you that our package is valid for only one year and now your package has been expire so there is no point of dispute.
Hope you will understand the same.

Thanks & regards
Vacations gateway.

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    Vacations Gateway Phone
    +91 12 0652 1233
    +91 12 0652 1232
    Vacations Gateway Address
    C-56/5 Mantec Building 1st floor, Sector - 62, Gautam Budh Nagar District, Noida, Uttar Pradesh, India - 201301
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