Vacations Gateway — Refund of two pacages Rs.17098 from Vacation Gateway

Address:

201301

Vacations Gateway — Refund of 2 Package amunt Rs 17098/- from Vacations Gateway I Dr Tara R Kavra stay at VOS Clinic Near Railway Station, Solapur 413001 Mo No [protected] I was receiving continuously calls from [protected] on 14/01/2015 from Vacations Gateway till make payment, Miss anupriya called me at 09.36AM, 10.00am, one women executive also called me from [protected] at 10. 20 am . She very politely requested me to pay the holiday package amount Rs 8549/- as you have selected for blackberry Z-30 mobile absolutely free with holiday package. Finally I made payment from my Master card, when tried to make payment through link provided by gateway online support team ( women executive) a error message was displayed on my laptop & online executive (Lady) was also denied to receive payment & she advised me to try again, I done it again at11.00am Then I was noticed that two successful transaction were displayed on my bank Statement, , total deducted amount is Rs. 17098/- and than when I contacted them many time for Gift &refunnd of Double payment, no satisfactory answer received. nor money was refunded even till Today . have contacted to their Call centre but they were not responded properly and I have requested to them to book for Mahabaleshwar or Pachgani many times .but they are not confirming or dening anything keeping quiet.. The details of invoice which are to be cancelled and money to be refunded are given below: Customer ID: VGO[protected] Consignment No: Z43995040 I am not able to get my refund.Nor I am entertained by the customer care for refund status nor any reply is provided over mail for the queries raised for refund.So many E mails for booking of some or other place as Mahabaleshwar or Pachgani. But No reply is received from Vacations Gateway. To settaled the matter may I request you to ask Vacations Gateway Refund of 2 Package amount Rs 17098/- from Vacations Gateway Refund of 2 Package amount Rs 17098/- from Vacations Gateway to refund my hard earned money immidiatly. Thanking You. Yours Faithfully Tara Kavra