| Address: | Bangalore, Karnataka |
On 12th may i received a call from Hansh informing that i have won a Gift ( Samsung galaxy or a Blackberry Z30) from vacations gateway and to avail this offer i have to purchase a tour package that cost Rs 7799/-
Later, the call was transferred to Rajeev Sinha and the call was for nearly 53 minutes, post payment i was informed about the configuration of the Blackberry Z30 and asked me which color i would like to go for, i informed them black color and the same was noted by Rajeev Sinha. I sent him my home address to deliver the Blackberry Z30 and i was never informed anything about any referral scheme. I was also informed that i will receive a verification call.
So, after an hour Akash called me, verified my home address, Blackberry Color and advised that it will be delivered in 3 business days, and i will receive a confirmation email or SMS from Blue Dart or DTDC.
Till date, i had not received any confirmation email on the courier details of my gift Blackberry Z30. I only received a welcome letter.
Again two weeks back, Hansh Bhatnakar had called me, he mentioned that i will receive verification call, post which i will receive the gift Blackberry Z30, and he also assured me that i need not be worried and i will be receiving the gift without fail, but now i am surprised to see this response. I am not sure where the gap is, please keep up your word as promised at the time of selling the tour package.
Last week Hansh called me and said that i will receive the welcome letter, post confirmation on receiving my welcome letter they will deliver my gift. Now, it i have been trying to get in touch with them via emails and customer care contact numbers but i receive no response.
They are simply copy pasting to my email saying gifts can only given as a part of referral scheme and to share contact details for the scheme.
I request for the delivery of my gift as promised at the time selling this package. Was this information helpful? | 
