Vainavi Broadband — Worst service by vainavi

Address:	500055
Website:	www.vainavi.net

My User I'd: gyaneshwar9
Hello All, I have been facing the internet issue from last 7days and I called multiple times to executive Ramesh, technician Venu but there is no response. Even they are not picking my calls Noway days.

At the same time I have called vainavi customer care more than 5 times and I got 2 complaint numbers 31467, 31576.
In this process I have talked to 3 shifts customer care executives I.e., in S1 Manoj, in S2 Kiran and in S3 Sai... When ever I call to customer care, they simply say your problem will be resolved today and no one bother about customer complaint.

Even till today my problem is not resolved and no one is calling back me to check the status of my internet issue.

After so many calls and followups, today I called customer care again and waited 20minuites in line because any time we call Vainavi customer care... First we listen IVRS voice that executives are busy and we need to wait minimum 10 minutes to talk with them.

I have decided and want to go with some other internet service provider. So I have raised internet disconnection request 31901.

My bad... From last 2 years I am using this vainavi internet service but from last 4 months these guys are behaving very irresponsive.

But at the same time executives will be very prompt at the time of payment. They will start calling us before 1 week of internet expiry date.

At last I want to say... Good bye to Vainavi.

Thanks,
Gyaneshwar