Vakilsearch Legal Solutions — Scam for trademark registration

I filled a basic inquire form and it said they charge only Rs 499 for the trademark registration. So i paid and then after that they asked for more money to speak to an agent so i denied and I have been asking for a refund of the rs 499 but till now NO refund has been processed and no information of the same. Please help.
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Apologies for the unfortunate experience. If you are having difficulties reaching our team, kindly DM us your ticket number on our support channel via Twitter @letsvakilsearch. We look forward to resolving any issues you might be facing.

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