Vasan Eye Care Hospital Complaints & Reviews

Patient Name: S Mary.
My mother S Mary was operated for cataract on 25 Feb 2021. I contacted Vasan eye care AS Rao Nagar branch and the surgery was done at the Secunderabad branch on the said date. I requested the councillor whose name is Prashanthi to provide the discharge summary on the same day but she advised that she can provide the next day and even on the next-day, she could not provide the discharge summary citing reasons that she is busy. Today is March 6, and still i did not receive the discharge summary. I don't understand this delay and poor service from Vasan eye care when I fully believed them to help me.

Showed to RR Nagar branch glass
number is not set properly when asked to solve staff said I am not responsible very bad behaviour specatacle cost 12k

Process is very slow.. First day it took 4 hours to do AR /NCT and refraction and ask me wait for another two three hour to put a drop and check. I am regular customer.. All my family member got checked in past in vassan including surgery. On the second when I came for drop and check. It has been toold me it will take two hour. No much people on que this day.. But still I m waiting unessory for lazy process they are doing.

My name is Sai Sagar.Unfortunately We (father and I) happen to go for an eye checkup in Vasan hospital (vizag) on 08/01/2021 at around 7.30pm. Dr Murthy was a person who has done eye checkup. When I asked few questions (very politely) about laser treatment so that I can decide which one shall I go for he started shouting like anything. He has also used some downgraded phrases like "I personally want to maintain some distance from you." What kind of ethics was that. He needs to be trained well on how to treat patients. Vasan should be ashamed of such rude and arrogant doctor. Please show some courtesy when somebody pays visit to your hospital if you really care about customer satisfaction. I could have aslo shouted on him, but since he is old and way too elder than me I have not decided to make this as an issue.

Patient name: S. Suryavathy
She was treated for eye examination in Gajuwaka Vasan eye care center in the month of decemner-2020. Doctor suggested cataract surgery and it was performed on[protected]Tuesday). Next day[protected] we visited to Vasan eye care as doctor suggested for cap opening after surgery. A that time no vision check was no performed. My mother does not have any vision after eye surgery. To confirm the vision issue we visited again on[protected]. They did B-scan and some check they said some infection was occured so please visit LV prasad hospital. I quickly gone to LVPEI.
Re surgery performed to remove the eye infection.
Question:
Why the Vasan eye care doctor unable to do surgery properly.
Why this infection came, as per the google history an improper cataract surgery can cause the eye infection problem.
Why you are running a hospital without proper equipment or talented Doctor and staff.
Staff is only focusing on money.
Eventhough, my mother was not treated properly after surgery. They have suggested or provided with any medication.
Who is responsible if something gone wrong.

I will not leave you guys, i will file the complaint if you are properly addressed the issue.

Patient name: S. Suryavathy
She was treated for eye examination in Gajuwaka Vasan eye care center in the month of decemner-2020. Doctor suggested cataract surgery and it was performed on[protected]Tuesday). Next day[protected] we visited to Vasan eye care as doctor suggested for cap opening after surgery. A that time no vision check was no performed. My mother does not have any vision after eye surgery. To confirm the vision issue we visited again on[protected]. They did B-scan and some check they said some infection was occured so please visit LV prasad hospital. I quickly gone to LVPEI.
Re surgery performed to remove the eye infection.
Question:
Why the Vasan eye care doctor unable to do surgery properly.
Why this infection came, as per the google history an improper cataract surgery can cause the eye infection problem.
Why you are running a hospital without proper equipment or talented Doctor and staff.
Staff is only focusing on money.
Eventhough, my mother was not treated properly after surgery. They have suggested or provided with any medication.
Who is responsible if something gone wrong.

I will not leave you guys, i will file the complaint if you are properly addressed the issue.

I have been to vasan eye care, hsr layout bangalore foe eye power checkup.they have diliyed my eye around 10.30 am and it is still not came to normal after 3 days. When i visited the doctor they didn't even respond properly. None of the staffs/ doctors responded correctly.they suggested some lubricant drop just to do business..doctor also didn't say how long it all last or if i really got pbm with my eyes.looks like doctors are not experienced.

My father underwent cataract surgery (laser, imported lens) at vasan eye care clinic, khammam District, Telangana 15 days ago. After the surgery, a red spot is being observed in the eye till date alongwith slight swelling. Vision of the eye is also not as assured by the Doctors/staff of Vasan eye Care. Now the Doctors/staff are advising to use eye drops for certain period of time to get rid of reddishness in the eye. But the problem is not observed in others who underwent the same surgery in other Hospitals. Feeling like we have been cheated and my father has to bear the damage did by Vasan eye Care for his rest of life.

Vasan eye care it's name that's no one not listening anyone problem fake bills are giving some saying Pay the phone pay someone said paid 5000 rupees then he will give manual billing that giving all fake bills they typing notepad and giving print. Staff doing something wrong.. I asked bill they taking time 2hour BeGumpet Hyderabad vasan eye care... Staff doing something wrong Secunderabad location and BeGumpet location even clients is there...

We've taken glasses on 12-Dec-2020 in waranagal Vasan Eye care hospital. The glasses (HMC Crizal ) three benefits and they have charged 2180 Rs and frame cost was1090 Rs.

In same bill in other Colum they have charged extra 310 Rs. we asked same to store keeper and they told us 310Rs for glasses as new price, but it was not updated in system.

We would request you to take appropriate action to Warangal (TS) branch.br...

Last week Monday attended in vijayawada hospital branch, they suggested spects and address given for delivery.

Till now we are not received spects, continiously they arw saying tomorrow but i didn't received product.

Kindly help me on this.
Manikanta
[protected].

From
M.veera suresh
Gooty - Rs
Anantapur

To

Medical director public health and welfare Vijayawada

Copy

District medical health officer Anantapur

Copy

Chairman of Vasan eye care Chennai

Sub :- complaint

I have visited to VASAN EYE CARE HOSPITAL Ananthapur for my daughter eye check up on 31.10.2020 at 16:00hrs ..and also I am taken REGISTRATION CARD ON 20.07.2017.Card ID :- 39495.when I taken this card, staff told at any time you will come to checkup compulsory fees relaxation applicable.Now I am asking fees relaxation receptionist told These cards had cancelled that same matter I inform to this number [protected] at 17.05hrs on 31.10.2020.He used compartment language .I recorded the call..This is for your information and take your own decisions.

Visited Vasan eye care hsr layout yesterday. They asked to pay the consultation fee. And they said they would not accept card but would accept cash or phone pay/ google pay due to pandemic. I tried phone pay . First they did not give the scanning to scan but a number . I was not able to pay to the number because it was not in upi network. So the lady asked another guy to check on that he gave a number to which I could send amount 250 . Payment was done successfully and showed it to him. He said that’s not the right no. And asked to pay the cash and argued I had to pay the cash to get the consultation. So I had to pay500 for a single consultation . Frustrated me. Why do Vasan care has personal staff numbers as phone pay account to pay.
Instead of scanner. There is no logic in this that they would not accept card but cash and how would this is safe they think?

Please look into this and refund my amount.

I check to power in VASAN EYE CARE PARAMAKUDI but I don't have a satisfaction because they are not working properly and working casually and non kind of persons.
After check up I ask to power prescription they didn't gave me because they r told to take a Vasan eye care spectaculars but I don't have satisfaction so I fight with their staff after bought a prescription.

After few days I went to check another hospital to check my power but heavy variation in VASAN EYE CARE PARAMAKUDI vs another hospital.
The Vasan eye care checkup totally wrong and worst...😡😡
I also add proof of prescription photography

Hello sir/madam.
I'm ramesh from madurai. Today my mother operations from anna nagar branch. Staffs are irresponsible answer to me. And then treat with my mom locally bcoz of in this hos at that time doctors mother operated. So my mom and doc mother's share the same room and different bed. Nurses compulsory don't spoke loudly don't answer any other like she will not informed to me with pain after came to home my mom inform that i'm really sad this behaviour.

Your message is all patients treat as same. But why separate the doc mother's and my mother's please explain this.
Regards,
Ramesh pandi

Hi, today i went to namakkal vasan branch to change the optical frame. For payment i asked for card payment and they told machine not working.in most of my visit they are giving the same answers. Also asked for any other payment method and they gave me gpay number and i paid it. After paying came to know that was personal gpay account of the person who is working there. This is totally not acceptable to pay the amount to other personal account for getting a product from vasan.

Who gave this permission to their staff? I need the explanation for this? Else i will be taking this to next higher level with the evidence.

Also found in most of the frame price tag is not there. Simply they are checking and telling some price which i doubt that i am paying correct.

Monday on june 15th 2020, i visited nagercoil vasan eye care at 11am for slight pesticides eye damage. They told for further visit to come after 5 days. Today i visit hospital at 2pm. But there is no doctors present. The staffs checked the refraction. But there is some problem in my eye sight. They conversiate over mobile to the doctor and prescribed another medicine. They didn't inform me on that day that the doctor will not available afternoon session. I went there by single driving of my car. By having sight problem and without attending of doctor today i suffered a lot. Kindly do the needful.

Dear sir/ madam,

I am contacting from vasan eye care theni branch, theni district.

I am here for checkup for eye iritation and sudden severe pain, and consult doctor name is mr. Manoranjan mbbs, do, faeh.

I am waiting for more than 2hr but doctor is not available in clinic. There only attenders and helping sisters are only available. And asking me to wait by answering doctor will arrive shortly within 10mins, and i argued with them after 1.5hr but thet still saying same answers, "kindly wait doctr will come within 10mins".

Not only myself also nearly 16patients are waiting for long,
How long a patient wait with pain.

In need of emergency there is no any option to survive.

Hope you understand my situation and kindly do the need-ful..

Thank you.

Dear team,
i am chandrakala optometrist old employee relived on 2017 in vasan eye care madipakkam branch.central head name prathap raj.i dint get my pf till now..my uan is not till now not in active..no response in vasan eye care... i have been going to vasan eye care center daily 5 times i visited for pf they are not taking any action about my pf .i am in emergency suituation they are not responding.i need my pf soon..i trusted...

Hi all myself i am ajay (Patient no : 131456) on[protected] for my eye check up visited vasan eyecare in bommanhalli branch after i visited the doctor miss. Nimsha sharma has prescribed me with specs with certains details after a one week on[protected] i have got my specs and those prescribed specs and used it till[protected] after the usage of specs i felt something wrong with my vision and it was uncomfortable with my specs and without...