Vasan Eye Care Hospital Complaints & Reviews

I was informed to submit any registered number which i did.. And they did take the money for it...
When i went for second check up they said the numbers aren't matching with the details..
Yes thats moms.. The receptionist is like the age doens't match... I said why dint u check it or inform me before... She said we thought this is ur second name...

How irresponsible of the receptionist.. She when typed my name also said dint find records.. Then i personally went and checked the database and got ut cleared..

If this is some kind of fooling or fraud business that the receptionist is involv d with store.. The. I deeply regret.. I am never going to promote ur store for all the disappointed and caos creared.

Plz take well educated employes who know to check and update thier database and knowledge. Such a shame.. Plz don't get half baked lazy people to do the job. They lack awareness and sensibility towards work.

I request an action to be taken.. For the rude answers and negligence o[censored]r receptionist and sister

Dear sir/madam,

I would like to inform that i have visited vasan eye care hospital on 26.09.2019 at 17:00 hours, hosur branch. They are not respond properly and they don't know how to identify the correct problem. Administrative is very poor, way of treatment is very bad, there is no doctors in duty hours at the time of my present. Staffs responds is very bad.

Most of the time doctor will be not available in hospital at hosur-635109 branch. For past 2 hours reception people saying that doc will arrive in 5-10min that doctor has gone to bank i. E between (10.45am to 12.35pm) on 21st september 2019.
Lack of negligence through management of hosur branch and that is leading to this.. Doctor are going out for there personal work.
And i tried reaching on +[protected].

Dear sir/ madam,

On 2/9/2019 i went to vasan eye care center hosur for eye check up. They said to use eye glass so according to them i buyed glass but the glass was full of blur its is not visible. I went yesterday to clinic.. They are convening me to wear that glass i asked to change to glass but they not hearing anything. I given the eye glasses back to them and the amount also i not received back.
The clinic persons are making me to convenice and trying to wear that glass itself..

Refer the invoice number tn023/19/tn391618 date 12/9/2019

You have worst service and worst staff in your hassan karnataka branch i just visited your hospital by its brand name but finally thought our local doctor is good. Your lenses selling person is very adamant and i would have lost my eye sight due to him. Because he interchanged my lenses from right to left and not ready to accept his mistake and no one is courteous even to say sorry for the mistake.
Please take action and no bill is being provided for purchase of frame and always doctors prescribed medicine is not available in your pharmacy and they refer some other local pharmacy to purchase
Very pathetic condition in your branch
It’s my big mistake of going to vasan eye care hassan branch

Dear vasasn team,

I heard that when compare with other hospital vasan eye care is best. I trusted that too. My uid no :204281 name : narayanaswamy r. I had checked my eye and bought eyeglass (Rs. 2900/-) in vasan eye hospital at dharmapuri branch tamilnadu, dated on: 16.06.19.

We bought glasses from vasan eye care hospital, after that we noticed that size of bifocal lenses are very small. I cannot see through bifocal lens. So vision is not clear. We approach them for solution. But they didn't care about us. Simply they are saying want to new glasses only.

I don't know whom mistake is that. If it is mine i can afford that full amount. Even though i had shown them my old glasses, why are they didn't notice my old bifocal lens size. What the technician they are???/?.

Kindly take care of my issue and tell me the solution. Or else tell the solution to consumer court.

Email : [protected]@gmail.com
Ph: [protected]

I have come for eye checkup of my 9 month old baby. On 26th june 2019 i went to take appointment. The front desk person informed me that timings are from 11 to 2. There's no appointment as such it's just walk-in. I showed up at 11:35. I was informed that the doctor was performing a surgery. Upon asking the approximate time of completion of surgery i was told please go to third floor dr will check your baby immediately. On reaching 3rd floor no one was there to help. After waiting for almost 1/2 n hour someone came and asked about the details and made us wait. It's 1.45 no doctor no one to check no one takes responsibility. Just asking us to wait for half an hour more with baby crying. No feeding room available. After complaining they gave a room when asked if i can feed they told yes no one will disturb you. But within few minutes some man comes in and starts talking while i was feeding the baby looking at my breasts. Most disgusting thing happened ever in my life.

Sir / Madam, Date-15.5.2019

My customer ID No.775914. In the month of January 2019, I got my eye power checked at Vasan Eye Care - Saidapet Branch. After checking my eye power by Dr.Asokan, I had ordered for my spectacles for Rs.3, 400/- and paid Rs.1000/- as advance vide Bill No.453 dt.16.2.2019. The optical section at Vasan Eye Care, Saidapet branch delivered the glasses / spectacles to my office at CBI, Shastri Bhavan, Chennai on 26.2.2019 and paid the remaining amount of Rs.2, 400/- by cash to the person who delivered (Copies of all receipts enclosed).

On 10.05.2019 - Friday evening, when I am attending a meeting at my office, while removing my specs from my eyes, the right side frame broken. Since it is a frame less glass, the right side frame came along with a glass piece. (photos enclosed). In the evening of the same day itself, I rushed to Vasan Eye care Saidapet branch opticals section and given the specs for repair. Since the Incharge person -Mr.Prem is not available, the person who received my specs informed that, next day, Mr.Prem would inform me about the time slot to get it repaired and other details between 10.30 and 11.00 AM. Accordingly, I waited for his call on 11.05.2019 - Saturday till 12.30 PM. Since no call received from opticals, I tried to contact Mr.Prem twice, but, someone informed that, he was busy in a meeting. As I wanted the specs to be repaired before Monday, I insisted the staff to inform Mr.Prem to talk to me. Afterwards also no call received from him. Hence, I called Mr.Prem once again and asked him when my specs would be repaired. He told that, I have to pay Rs.3000/- for the repair. I told him that, since the specs was purchased on 26.2.2019, i.e. only two and a half months back and the product is of inferior quality, it should be replaced without spending any additional amount. But he did not consider my request. I immediately called and informed Dr. Asokan also who inturn confirmed that, he would look into this matter and get back to me.

In the meantime, yesterday i.e. on 13.05.2019, I received back the broken specs / glass which was couriered to my residential address.

It is pertinent to mention here that, I initially purchased the frameless progressive glass first time from Vasan Eye Care - Saidapet Branch opticals in the year 2017 for Rs.8, 000/-. After checking my current vision range, Dr.Asokan advised to change the glass in February 2019 and accordingly, I placed the above mentioned order for Rs.3, 400/- on 16.2.2019. Within two and a half months, the specs broken which shows that the product is of inferior quality. The other opticals are normally giving one year warranty and the same was not given by Vasan Eye Care. Moreover, the service is also very poor which can be understood from the above mentioned paras.

Hence, considering my difficulties mentioned supra, I would request your goodself to repair my spectacles without charging any additional amount i.e. to provide free replacement at the earliest.

Thanking you,

Regards,
Sd/- 15.5.2019

N. ANITHA,
CENTRAL BUREAU OF INVESTIGATION,
ANTI-CORRUPTION BRANCH,
SHASTRI BHAVAN, CHENNAI-6.

Dead sir
When i am hear name of vasan eye care that time i am really happy but when i am visit hospital really worst no response we wait almost 4hours but no patient there also i am very sorry to tell staff also talk very bad with patient i am not hope this from vasan eye care i am going other hospital and also i will not refer to any one about vasan eye care

I have been regularly troubled by kamal babu from madurai vasan eyecare. I work in madurai, due to a sudden swelling in my eye i visited this hospital. After a few visits, i was referred to consult this person by one of the junior doctor. Ever since my second visit, i am frequently contacted by him thru whatsap messaged and telephone calls. Never shared my number to the doctor, however seems it was taken from the hospital personal information data. I thought this was about treatment till i realized he is expecting sexual favors from me in return for discounted bill payment. I have been asked to make appointments to meet at hospital and even outside at hotels. Though i have denied multiple times i am still being contacted by this person from [protected] number. I receive inappropriate messages and images from this contact number. Please take action and save me from this trouble.

Hi team

I have visited vasan eye care, hsr bangalore branch yesterday (01.01.2019).
As i always used to get my eye test done from vasan and every time i was able to use my cghs card for payment.
This time when i asked them they have simply refused to accept and asked to pay full amount for the check up. Reply from receptionist was :"here in this branch we do accept cghs card as guided by management".
What i know was, vasan follows the same policies world wide. At least cghs policies does not differ.

Moreover, staff was too unprofessional, no proper check up. While doing the checkup in the middle doctor went to check her phone.
I have never seen such unprofessional behavior at any center.
All the people at the center were busy with their own stuff instead of attending the patient.

To all the patient, they were not giving bill until you ask them.

Seeking your immediate response on the above concern as it is hurting people's trust on vasan.

Regards
Shivani sahu

The management asked us to come by 9. Am. We arrived there by 8.50am. Due to less facilities the management has planned to take us to trichy. They informed that they will arrange vehicles by the management. But they made us wait till 11am and afterwards they informed 2o[censored]s to arrive trichy by bus and the management will not provide any vehicle. This made us feel very bad. They should have informed us before or when we arrived to the hospital.

I am wearing glass for the past 24 years.in 2016, i went to vasan eye care for eye checkup. Doctor gave me a prescription in which spherical glass power for added to my vision for the first time, but that is not the problem. Unfortunately my specs maker wrongly added.50 extra to my left glass than the prescription given. I felt something wrong and uncomfortable. I took the issue to vasan eye care where i had the eye check up. The doctor was careless in dealing with my complaint. She did not even bother to check whether my new pair of glasses are of the prescribed power. Lazily, carelessly and idiotically the doctor told me that i am uncomfortable with the present glass just because of spherical glass which is newly added and i am supposed to see just straight and not laterally for better vision.
Recently (2018) 2 years later when i had eye check up in another eye care hospital i found that the glass i am wearing was over dozed than the required prescription. #! I was straining my eyes for the past 2 years.

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I have purchased optical in above institution for rs. 26710/- vide mrd no. Ap012/18/so/101116 to 119 on 13.10.2018. The incharge of opticals, informed that the debit card no. Xxx x x xx 3546 (Sbi, m. R. Peta, visakhapatnam) was not accepted by pos machine and requested for another card for payment. I have given another card bearing no. Xxxxxxxxx5104 (Andhra bank, pendurthi br.) and the same was accepted and amount was debited to my account. But, as seen from my account and messages received, the payment for both cards were made and deducted from my accounts on the same day amounting to rs. 53420/- instead of rs. 26710/-.
I request to kindly return back the excess amount amount of rs. 26710/-, early.

Dear Sir/ madam

Patient Name : Deonandan Prasad
Bill date[protected]
Ref: Invoice NO. 129P/2017-18/8283 Invoice date[protected]
UHID 87131

With reference to the above it is intimated that I am CGHS patient and I have taken the treatment in your Hospital, it is observed that Vasan Eye care Hospital charged for WART EXCISION Rs.5000/- as per CGHS code Sl. No. 24, the procedure of wart excision is Rs.310. whereas the Hospital charged Rs.5000/-
Hence it is requested to returned the balance amount
with Regards
antim kumar
contact No. [protected]

Sir,
This NAKKA ANAND BABU executive operarions previsiously I am working in your hospital because of our family problems.i give regination in your hospital.after that I ask my salery & travel allevence but center not responding our problem. So I am going to local police station.when ur not responding immediately.please solve this problem as soon as possible
Thanking you sir
Yours obidently
NAKKA ANAND BABU

In december 2013 i got operated right eye surgery. For cataract and success by that time i asked about left eye and doctor told me that it's take time for surgery it was not yet matured, the staff of hospital forced me to take another doctor for second opinion, he said no problem and done surgery, and take money through insurance now the left eye was lost half vision. What i have to do

I am a patient of vasan eye care salt lake kolkata residing at silchar assam on 15th may 2018 i have order for glasses in your salt lake branch and described them that i am residing in assam and they suggest me that i have to give my old frame and they will fit the new glasses in it and they will deliver me by courier and accordingly they asked my address but still today i have not received the glasses. Mr partha mandol and mr. Prasenjit's contact number are with me but instead of regular follow up by me they have not yet give me the courier tracking number and other details.

I'm john paul from theni. I visited vasan eye care hospital on 11/5/2018. The patient was admitted for eye surgery, and after paying the bills we asked for the receipt. They denied to provide us the receipt and are refusing to carry out the surgery, they are asking to leave the hospital along with the patient. And when asked about the customer care number, it wasn't given by them.

Such rude and inhumane behaviour, where the patient is refused a surgery after paying the full bill amount.

I am prathiba padmanabhan from vellore I visited the hospital for my severe eye pain for about 2 weeks I actually had a heat boil on my eye for the last two days . the doctor .Farooq ahmed at vellore branch vasan eye hospital didn't even ask about the problem I had, he just my eye had heat boil and gave me a list of 5 tablets and 2 eye drops for a simple heat boil, the tablets include dolo 650, c.chymoral forte, t.vozet, actihenlth, c.phexin...