Vasan Eye Care Hospital Complaints & Reviews

I got my eyes tested at VASAN EYE CARE, Anna Nagar ( East) on 12.02.12. My regn no 97091. Based on the prescription given i ordered the spectacles in Anna Nagar. On wearing the new spectacles i found that my reading the letters was difficult & they appeared flowery.

I again consulted Vasan Eye Care on 26.02.12 and after examination the doctor told me that the power given by them is correct but the optical shop had done a mistake in the lens supplied by reversing the " Cylinder power to + " as against " - " . They asked me to complain to the optical shop.

But when i asked for the current prescription the print out showed a corrected power.

Hence the complaint is " FALSE PRESCRIPTION BY VASAN EYE CARE" and i have incurred a damage of Rs3940 towards making a new spectacle as per their prescription. More over VASAN EYE CARE DOES NOT OWN THE MISTAKE".

I need an immediate solution and replacement of the spectacles by VASAN EYE CARE at their cost.

I bought a spectacles with progressive lens made of fibre in March 2010. Within six months the frames got itches and within a year the lens got scratches to the extent that I can not use it anymore. Where as the one I bought from a local eye hospital 5 years ago still works well. Vasan people made me buy a new spectacles saying that my power has increased to +1.5 on both eyes from +1.0. Even now I could manage with specs with +1.0 power comfortably.
-Dr S Arivazhagan

WORST AND DANGEROUS MANAGEMENT TEAM for SINCERE WORKERS

1. B.JAGADEESH-GM.OPERATIONS
2. SUDHEER-BRANCH HEAD AMMERPET
3. RAMPRASAD-MANGER BEGUMPET
4. KISHORE-MANAGER KUKATPALLY

BURGLERS, & RASCALS.

CAN CALL JAGADEESH HOOD they are cheating chairman by showing false accounts, terminating sincere workers,degrading vasan eye care brand name.

If chairman is not taking any action there will be bunch of employees who want to earn money simply sitting,doing politics no patient service.

no descipline at all, no time management.

Hr is a sitting duck.

TO CHAIRMAN: plz terminate these fellows.

hi I am a Customer visited Vasan Eye care sometime in Mid of March 2011,

Here i'm desperately forced to share my bitter experience that the Vasan Eye care men behaved. and the WORST SO CALLED CUSTOMER SERVICE THEY USE TO SAY.

I had visitied One of the famous branches of Vasan Eye care in Chennai for the treatment of Eye for my relative. We were happy to hear that the consultation fees was ONLY Rs.100

For a moment - i was happy - Had all hospitals now truly realised that they're for only good service - and not for good Money...??? i was TOTALLY wrong.

After the treatment (After a long wait for the doctor to arrive - for 45 minutes)
Prescribed medicines for - Rs.425 - Then with Tests -Rs.250, and a re-visit afterfew days
Total now was - Rs.775 for a single visit....??

I was billed Rs.2500 for a glass and frame, I had paid an advance of Rs.1000 and got the bill, in 5 minutes, i changed my mind and came back and asked them to cancell my order and return my Rs.1000, (Not even left the shop)
The sales guys said, There is no chance of giving the money back, because they've already placed the order in lab and they'd have manufactured it (..lol..in 5 mins..that too in India??)

I understood he had decided to cheat me, then i asked him to confirme it with the lab - if they've prepared it. else giv my money back. when he dialed and gave the phone i heared that they've not started processing the order - they're all OK to cancel it now. at this point - the sales guy in the vasan eye opticals behaved SOOO CHEAP by PLUCKING the phone from my hand and responded as NO dont cancel it. and cut the call. he simple said me rude - come after 10 days.

I wanted to talk to higher authorities - but he wasnt givine any infor... I went directly to its admin head,
THAT GUY APPEARED PROFESSIOINAL. spoke as convincing as he can...and said he will make appropriate actions about the behaviour of sales guy. and he begged me not to make a big issue inside his room.

After two days - i spoke to him asking about return of my money...the admin guy said - NO possiblility.
The sysem has no option to cancel any order placed..(Trying to cheat saying that). We know NO Fool will design a system like that and No fool will purchase it if designed without delete opiton.

This time the Admin person DIDNOT KEEP UP HIS WORD, He simply said - do what ever you want i cannot bare responsibility for such things. i LOST MY MONEY - Rs.1000

MY KIND REQUEST: DEAR CUSTOMERS BE TRIPPLE CAREFUL BEFORE GOING TO SUCH MULTI SPECIALITY HOSPITALS - BECAUSE YOU'D NOT KNOW - ALL WHO'RE WEARING TIES AND SUITS ARE NOT ALSO ROBBERS.

Hi all,

The same happened with my Father. He is 56 and he was advised to undergo cataract in the left eye asap. he underwent it on 7th feb 2011 at saidapet branch of vasan eye care.All went well until he said that there was a persistent irritation in his eye. Then again, on the 5th day we went back to the doctor for routine check up and told him about the persistent irritation. He told that that my father is diabetic and that might be the reason for his pain and persistent irritation.Due to severe pain and irritation in the eye, My father went again to the doctor and thats when the doc had said to him that there is some fibre inside the eye and that oughta be removed asap. He was again taken to the Operation Theatre where in they did some procedure to the remove the fibre(on 18th feb 2011).When asked about the reason behind that, the doctor didn't respond properly. He just said that it was some cotton fibre and now that he had removed it, there are no issues. Even then, My father couldn't see anything properly. His eye irritation was still persistent and his vision was not so clear even after a month. Then, we took him to another doctor nearby for second opinion. That's when we found out that they have done some wrong procedure and have given heavy doses of medicine. Being a heart patient, he was down and vexed because of this and his BP shot up thrice and his health became so bad. Is there any option to file a petition against the hospital for causing such inconvenience ? Is there any option to sue them? All we need is justice. His health condition has become very bad now only because of this. I advise the other patients who have an idea of going to vasan eye care for some surgery, strictly not to go there for any procedures. And, their tagline "Naanga irukom" sounds so stupid now, that are they for causing some severe damage to our eyes???

My wife G.SUBBULAXMI -46years old) had cataract surgery with M160 Lens implantation(multi focus lens) on right in (VASAN EYE CARE HOSPITAL MADIPAKKAM )on[protected]Morning) and discharged on the same day for amount Rs 34,744/- Till now there are no changes her eye condition i.e. there is no improvement in her eyes even after following the instructions and medications as advised. we are not sure whether the lens kept on my wife eye was a correct one or not? ID-47978. from TV.GANESHAN

Hi all, I STRICTLY RECOMMEND ALL THE PEOPLE NOT TO GO TO VASAN EYE CARE HOSPITAL .....This is to inform you all about the worst workmenship and carelessness of the Vaasan Eye Care hospital in making spectakles,I ordered a specks in VASAN EYE CARE (Vadapalani Branch) and i found manufacturing defect while checking for the first time,and they took the new specks for service ,and there was allingment problem for the second time also,then i asked for Refun of money,finally after making me frustrate they replaced with a new one,even in new one the frame has got scratched and they have applied permenant marker on it to cover the scratches.The cost for making it,The cost for eye checkup is Rs.100 but the cost of one ordinary Specks frame is Rs1850/-, and the cost of Plastic lens is thrice the frame.
I AGAIN STRICTLY RECOMMEND ALL THE PEOPLE NOT TO GO TO VASAN EYE CARE OF ANY BRANCH