Vasan Eye Care Hospital Complaints & Reviews

hi I am a Customer visited Vasan Eye care sometime in Mid of March 2011,

Here i'm desperately forced to share my bitter experience that the Vasan Eye care men behaved. and the WORST SO CALLED CUSTOMER SERVICE THEY USE TO SAY.

I had visitied One of the famous branches of Vasan Eye care in Chennai for the treatment of Eye for my relative. We were happy to hear that the consultation fees was ONLY Rs.100

For a moment - i was happy - Had all hospitals now truly realised that they're for only good service - and not for good Money...??? i was TOTALLY wrong.

After the treatment (After a long wait for the doctor to arrive - for 45 minutes)
Prescribed medicines for - Rs.425 - Then with Tests -Rs.250, and a re-visit afterfew days
Total now was - Rs.775 for a single visit....??

I was billed Rs.2500 for a glass and frame, I had paid an advance of Rs.1000 and got the bill, in 5 minutes, i changed my mind and came back and asked them to cancell my order and return my Rs.1000, (Not even left the shop)
The sales guys said, There is no chance of giving the money back, because they've already placed the order in lab and they'd have manufactured it (..lol..in 5 mins..that too in India??)

I understood he had decided to cheat me, then i asked him to confirme it with the lab - if they've prepared it. else giv my money back. when he dialed and gave the phone i heared that they've not started processing the order - they're all OK to cancel it now. at this point - the sales guy in the vasan eye opticals behaved SOOO CHEAP by PLUCKING the phone from my hand and responded as NO dont cancel it. and cut the call. he simple said me rude - come after 10 days.

I wanted to talk to higher authorities - but he wasnt givine any infor... I went directly to its admin head,
THAT GUY APPEARED PROFESSIOINAL. spoke as convincing as he can...and said he will make appropriate actions about the behaviour of sales guy. and he begged me not to make a big issue inside his room.

After two days - i spoke to him asking about return of my money...the admin guy said - NO possiblility.
The sysem has no option to cancel any order placed..(Trying to cheat saying that). We know NO Fool will design a system like that and No fool will purchase it if designed without delete opiton.

This time the Admin person DIDNOT KEEP UP HIS WORD, He simply said - do what ever you want i cannot bare responsibility for such things. i LOST MY MONEY - Rs.1000

MY KIND REQUEST: DEAR CUSTOMERS BE TRIPPLE CAREFUL BEFORE GOING TO SUCH MULTI SPECIALITY HOSPITALS - BECAUSE YOU'D NOT KNOW - ALL WHO'RE WEARING TIES AND SUITS ARE NOT ALSO ROBBERS.

Hi all,

The same happened with my Father. He is 56 and he was advised to undergo cataract in the left eye asap. he underwent it on 7th feb 2011 at saidapet branch of vasan eye care.All went well until he said that there was a persistent irritation in his eye. Then again, on the 5th day we went back to the doctor for routine check up and told him about the persistent irritation. He told that that my father is diabetic and that might be the reason for his pain and persistent irritation.Due to severe pain and irritation in the eye, My father went again to the doctor and thats when the doc had said to him that there is some fibre inside the eye and that oughta be removed asap. He was again taken to the Operation Theatre where in they did some procedure to the remove the fibre(on 18th feb 2011).When asked about the reason behind that, the doctor didn't respond properly. He just said that it was some cotton fibre and now that he had removed it, there are no issues. Even then, My father couldn't see anything properly. His eye irritation was still persistent and his vision was not so clear even after a month. Then, we took him to another doctor nearby for second opinion. That's when we found out that they have done some wrong procedure and have given heavy doses of medicine. Being a heart patient, he was down and vexed because of this and his BP shot up thrice and his health became so bad. Is there any option to file a petition against the hospital for causing such inconvenience ? Is there any option to sue them? All we need is justice. His health condition has become very bad now only because of this. I advise the other patients who have an idea of going to vasan eye care for some surgery, strictly not to go there for any procedures. And, their tagline "Naanga irukom" sounds so stupid now, that are they for causing some severe damage to our eyes???

My wife G.SUBBULAXMI -46years old) had cataract surgery with M160 Lens implantation(multi focus lens) on right in (VASAN EYE CARE HOSPITAL MADIPAKKAM )on[protected]Morning) and discharged on the same day for amount Rs 34,744/- Till now there are no changes her eye condition i.e. there is no improvement in her eyes even after following the instructions and medications as advised. we are not sure whether the lens kept on my wife eye was a correct one or not? ID-47978. from TV.GANESHAN

My mother is 75 years old and had developed cataract in both her eyes. She visited the Vasan Eye care where she was told that she needed to undergo cataract operation on her right eye asap. She underwent the laser cataract removal procedure and the very same day she had severe vomitting and her eyes became swollen. The doctor asked her to come the next day and checked her and changed the medicines with which her vomitting stopped but her...

Hi all, I STRICTLY RECOMMEND ALL THE PEOPLE NOT TO GO TO VASAN EYE CARE HOSPITAL .....This is to inform you all about the worst workmenship and carelessness of the Vaasan Eye Care hospital in making spectakles,I ordered a specks in VASAN EYE CARE (Vadapalani Branch) and i found manufacturing defect while checking for the first time,and they took the new specks for service ,and there was allingment problem for the second time also,then i asked for Refun of money,finally after making me frustrate they replaced with a new one,even in new one the frame has got scratched and they have applied permenant marker on it to cover the scratches.The cost for making it,The cost for eye checkup is Rs.100 but the cost of one ordinary Specks frame is Rs1850/-, and the cost of Plastic lens is thrice the frame.
I AGAIN STRICTLY RECOMMEND ALL THE PEOPLE NOT TO GO TO VASAN EYE CARE OF ANY BRANCH