Vasanth & Co Complaints & Reviews

Daikin AC booked on 23rd April from vasanth and co Porur and not yet delivered even after four days of booking.
Need compensation or compliment for the such a prolonged delay in delivery.

Customer name: Balaji
Product 1.5 ton Daikin Split AC
Shop : Vasanth &Co Porur
Place of delivery: Iyyapanthangal

To whomsoever it is concerned
I had booked Daikin Split AC 1.5 ton on 23rd April and it is almost four days now and not yet delivered and no proper response from the concerned Vasanth and Co Porur branch executive.
I need some sort of compensation or compliment for the delay occurred as part of my worst customer experience.

Out door stand installation charge, cable charge and delivery charge should be waived off or any other gift or compliment should be provided as part of the compensation for the delay in the delivery

Shop name: Vasanth and Co Porur
Delivery place:Iyyapanthangal
Customer name: Balaji

Regards
Balaji
[protected]

My home v guard stabiliser did not work, I have warranty for this product and I give back to vasanth & co, they will take time 21days still didn't get back . They always saying 2days more 2days more how many time I heard this sentences. Kindly solve my problem quick.

Ac issue

Recently bought a Godrej AC from OMR Sholinganallur branch on 15th April (bill no: [protected])and it got delivered only after a week, after 2days installation has been done on 22nd April by nature AtoZ service agency, but the technician has not installed AC properly and it’s not even cooling, I called them to fix it, but there is no proper response and switched off the mobile[protected]… poor customer service and unreliable technicians… this is my first experience with vasanth & co service. Pls take necessary action on this to resolve the issue

I have purchase my samsung AC at Ullagaram branch on last Saturday and he said it wil deliver on Monday and installation wil do on tuesday.but no one is calling me til now .i had a cal with person he said was started now, but now he is not picking my call.i have taken leave today for installation and i Loss my today salary .

I bought a Usha water heater in Arni branch Tiruvannamalai dt last 3 month back, but it's not working now, I registered complaint in the last week but still the technician turn up to attend the complaint, I am a regular customer of vasanth and co, pls I request u to attend the complaint earlier,
My details are given below
Name: Killivalavan G
pH:[protected],
Arni,
Annai Sathya nagar first cross,
Tiruvannamalai dt,

தெற்கு மாசி‌வீதியில் உள்ள‌ vasant&co

I recently purchased a LLYOD air condition. At the time of installation technician found defect on the indoor unit that leaking of GAS. This is very worst purchase experiance in this shop. Shop not responding properly. Shop located near New bus stand. ATC depot opp. SALEM. TAMIL NADU.

He is so rude and cunning to customer. His name is varathan

Worst in responding not able to attend the call i have calling from mrng 10 to till now no one is picking the call I don’t know what they are doing in the shop

Hi
I would like to bring to your kind notice that I bought Usha maximus Mixer grinder at vasanth and co ulnagaram branch on 14.12.2022
We had a coil smell at tthe very beginning and after noticing that we immediately called vasanth and co customer service and they advised us to use the product the smell will be gone soon

On 12.03.2023 there was huge smoke and we took the product to the Vasanth and co branch.. they repaired the product by Changing the motor and after 5 days(16.03.2023) i got my product back

Later I bought the product to home and I tried to switch on the product.. but it is not even switching on

Please provide replacement.

No customer service.no response . please do the needful

Thank you
Siddarth JK
[protected]

Made purchase of LG AC at Sholinganallur branch. Delivery which was to be done yesterday wasn't made, giving lame excuses that mobile was not reachable. When we r sitting in the house taking two days leave anticipating the delivery of AC strday and installation the next day i.e today till now we haven't received the delivery. Our two days leave has been wasted and the work also is not finished. Putting us under stress because of the follow up continuously for the past two days with delivery department. The people in delivery department response is in a very harsh manner. What should we do on this delay?

I purchased ONIDA TV from vasanth and co at Karaikudi branch in last year may (2022 may). Now my TV got fault and same was informed to Vasanth and co customer care on 20th Feb 2023. Then after four days the technician came and said both panel and board got faulted it will be replaced. Till now no one came and resolved this issue. Around 3 weeks completed. I don't know the why the spares got faulty within 8 months. Whether vasanth and co saled some unreliable appliances or it's a manufacturing defect.

We ordered LG Washing Machine on 05th March 2023. But still we didn't receive the product from the dealer. We called many times but they didn't respond properly. They not even offering the respect to the consumer. We actually paid for our product and we're received the dishonored words from the representative. Planning to move Legally. Need solutions

We took samsung dd refrigerator for inr33400 at salem new busstand branch on 24thfeb. We informed that we were shifting from salem to tiruchengode on saturday so provide delivery within 3pm. The product arrived at 9pm when packers were packing. We opened box at 10:30pm before packers pack it & found damage. We asked for replacement, by picking up damaged product from delivered location and provide replacement from Erode branch which the...

Please return and refund I request please

I ordered a whirlpool single door refrigerator on Dec 29 2022 and the product was delivered with dent, we requested replacement and replacement reached very late and it was more dented than the older one, they took the other fridge and left this unpacked in our house saying we will get replacement the next day. But when we call both Vasanth and Co and whirlpool for proper replacement they are saying it will take 10 working days along with no proper response, are we supposed to be without fridge for as long as they wish? We paid full amount for the product in the showroom. This is completely unacceptable, worst experience in Vasanth and Co and whirlpool, this is consuming a lot of our time and involves our depression too. Require the replacement asap, please consider the necessities of your customers. Worst experience ever.

Dear Sir,

Bill No : [protected]
Bill Date : 22/April/2022

I am writing to formally complain about the refrigerator that I purchased from your company. The model number is [21217], and the purchase date was [22/April/2022]. Since the day I purchased it, I have been experiencing issues with the refrigerator not working properly.

I bring to your notice that I purchased 265 liter Whirlpool Fridge (6th Sense IntelliSensor) from your store (Melur Branch-Madurai District) only on 22nd April 2022. Let me tell you that this is not working properly. it is not working properly from the beginning till today I have already complained to the branch many times and the attendants have come 5 times and still, it is not working properly.

I contacted your customer service department 5 times within a year and the technicians came to assess the issue. However, the problem has not yet been resolved.

I am extremely disappointed with the service I have received from your company and the quality of the product I received.

Finally, I am hopeless about this item, please exchange the item

Hi,
This mail is regarding complaint against Samsung washing machine which we have purchased from vasanth and co chennai on 30th of july 2022, . Now problem is that after we buy the machine, we loaded dresses, in pants there is sand stain, we have lodged a complaint, technician visited and informed me to not pour liquid softner(comforts) in the concern part, we have follow as per technician instruction. But again the same problem raised, Again 2nd time i have complaint again technician came and told us to clean the drum and we did the same. but the same problem not solved in many pants and shirts the sand stain there... again 3rd time complaint, technician visited and informed us to put detergent powder into 1spoon (Looks like silly answer whether 1spoon of powder will clean the all stain in dress) okay, we did as per he instructed... but none of the same rectified.. again technician and we have a call from customer care that they informing us from their will change the machine part (soft part) which inside the washing machine...
Whether my question i have purchased the machine within 5months but i faced the problem from the 1st month of machine i purchased.. why parts should change, then they have sold me damaged machine... for changing a part i would have buyed 2nd hand product itself... i have pay 21000 for this product... Did they think that customer are fool, we are like chain route for the same 4months from vasanth co customer to samsung customer care i have not find a proper solution... till now problem not solved more over all dress got damaged including school uniform...pls provide us a proper solution.. i need an replacement machine