[Resolved] Vasanth & Co — godrej refrigerator
I brought it godrej refridgerator from vasanth & co (Tambaram branch). While unpacking by godrej service man for demo, found following defectives:- refridgerator not working due to relay not working, door poor appearances due to door outer fully scratches, freezer door damaged condition, door shaking due to door bottom white clip damaged condition, compressor high noise level. Photos taken by service man. He called to godrej next level service dept he informed demo piese supplied to customer & what needs to be done & based those people instruction agreed for replacement on 8th jan 18. Then only we find out demo peice sent to me that cheated vasanth & co.
Then i called vasanth & co. That cheated # telling refrigerator will not change you have to follow godrej only. Also try to get all spares within week from godrej. But no one responding even though godrej also. Any time they will say tommorrow will reach you. After 2 months 1st week of march only replaced by godrej. So, vasanth & co totally waste of money. They are not working for customer satisfaction. Only they are picking the money from pocket for own "face advertisement". Along with refridgerator i brought it refridgerator stand also. Unfortunatly not suits due to very big stand. I requesting any one give idea for replacing the fresh refridgerator... Because feels very bad...
Was this information helpful?
Apr 13, 2018Complaint marked as Resolved
Mar 08, 2018
Vasanth & Co customer support has been notified about the posted complaint.
Mar 12, 2018Vasanth & Co Customer Care's response Dear Sir, We are very sorry for the inconvenience caused. Kindly forward us your bill no and contact no for better communication and immediate action.