[Resolved] Vasanth & Co — hitachi ac | |||
We bought hitachi ac on 11.10.17 in 100 feet road branch, coimbatore.in showroom the model of the same was displayed with power saving guide sticker iseer 3.99, the concern person who explains about it said that it represents the low power consumption. Because of this reason only we agreed and bought this ac. But the product delivered to us was iseer 3.71, when we enquired about this to that concern person, he is saying that by mistake they stuck the sticker as 3.99 in showroom. When i asked to exchange the product with iseer 3.99, he is saying that the bill was processed and cant do anything. Why you people are cheating the normal public by displaying and explaining wrong informations? Showing a different product in showroom and delivering a quality poor product to customer. Last month bought ifb chimney, within 10 days bulb fuse gone. There is no power fluctuation in our house. When i enquired about this the same irresponsible answer from the showrrom. Very worst showroom and service. I wont refer this showroom to anybody for purchasing any appliances. Was this information helpful? | |||
Nov 16, 2017 Complaint marked as Resolved Vasanth & Co customer support has been notified about the posted complaint. Verified Support Oct 13, 2017 Vasanth & Co Customer Care's response Dear Mam, We are very sorry for the inconvenience caused. Kindly share us your bill no of purchase so that we can check and proceed further to resolve the same.
Verified Support Oct 16, 2017 Vasanth & Co Customer Care's response Dear Mam, You can also forward to our mail id "[protected]@vasanthandco.co"
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Vasanth & Co, 14 Railway Border, 1st Street, Kaveri Nagar, Saidapet, Chennai, Tamil Nadu, India - 600015
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Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.
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Team Hitachi
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Team Hitachi