Vediocon d2h — set top, box replacement replace box but not working channels

Vediocon d2h — set top, box replacement replace box but not working channels

S sashi kant lall from Kolkata, West Bengal

Cust id[protected], date of complain-22/10/2019, box dene ka pahla date mila 26/10/2019, 2nd date 30/10/2019 dono date par engneer nahi aaya.06/11/2019 ko settop box aaya par chennal ek v nahi chal raha avi tak, color code 2 green and 1white dots, 08/11/2019 ko phir complain diya resolving date 09/11/2019 time 12:30 pm and 03:30 pm tha par problem solve nahi hua, customercare se baat karne par madam boli wait kariye.kitna wait kare pahale ka v balance bina tv dekhe chala gaya, loan liya jis din box aane ka baat tha wo v bekar gaya. for exampale Dear SASHIKANT LAL your Complaint No.[protected] for Customer ID 90866090 has been registered and will get resolved till Saturday, October 26, 2019 10.00 AM Was this information helpful? No (0) Yes (0)
Videocon Industries customer support has been notified about the posted complaint.
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d2h Customer Care

from Delhi, Delhi

Verified Support

Dear Sashikant,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Iqbamo

from Gurgaon, Haryana

Plz change my registered mobile number
Old no [protected]
New no [protected]
Thanks

d2h Customer Care's response, Nov 13, 2019

Verified Support

Dear Customer (Iqbamo),

Thanks for writing in. If you want to change your mobile number then you can message us in this format. RTN New RTN to 566777 or 9212012299

Thanks & regards

Macron Dias

from Vasai-Virar, Maharashtra

I call for help on this number from vasai [protected], [protected], [protected] is very angry no sence of humor is giving me bad words n not ready to help is very bad experience.

Shriram Bangalore

from Delhi, Delhi

I'm not able to login into my account.
Customer ID[protected]
RTN [protected]

d2h Customer Care's response, Nov 14, 2019

Verified Support

Dear Shriram,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Thanks & regards

d2h Customer Care

from Delhi, Delhi

Verified Support

Dear Sashikant,

As per our telephonic conversation, you confirmed that the issue has been resolved after the technician visit. Moreover, we have posted the 10 days amount of Rs. 166.50/- in your d2h account as a goodwill gesture.

Thanks & regards