| Address: | Mumbai City, Maharashtra, 400028 | | Website: | www.veenaworld.com |
Hi,
I had been to J&K tour in the month of May after making advance booking in Jan 15. I made advance flight bookings as tour starts ex. Jammu. Real surprises start thereafter. just before 1 week of the tour date was called and asked to make additional flight booking for which the reason was given that the road conditions are bad and it would take longer hours to travel from Srinagar to Jammu when it is a known fact that all the internal road trips and sight seeing are included in the tour cost. I tried to get clarification from customer care regarding such unethical practices by well known tour company. But I never got any answer from customer care. Finally I escalated the issue to the highest level of management by sending a detailed email on '[protected]@Veenaworold.com' which such company proudly mentions on their newspaper advertisement with a great hope.
But I never got any call back or even a simple reply showing non cognizance of my concern and real face of the organization.
I just want to anyone who is planning to book a tour through VEENAWORLD to aware of the fact.
Thanks, Was this information helpful? | 
Post your Comment