Vefro — Casual shoes/ The payment processed online using netbanking it is reflecting in vefro.com the delivery by came stating that it is cash on delivery

Address:	Bangalore, Karnataka, 560095
Website:	www.vefro.com/index.php?route=common/home

I placed a order-19374 online using my netbanking information.
Today, the delivery boy came from some third party and he is saying it is cash on delivery(COD)
I showed my online billing information - where it is showing Prepay option
I am attaching the screenshot
There is request call back option in website for providing the service i requested 8 times no one called me back and I have sent emails to [protected]@vefro.com multiple times to know about the status no one acknowledges that email I am clueless what to do and 548:00 INR is processed

I returned the product to the delivery boy as he asked me to pay the money which i already paid online