Vefro — Unable to return a wrong product

Address:New Delhi, Delhi, 110015
Website:www.vefro.com

I had ordered a shoe from vefro website and it was cash on delivery. The product was delivered on time and its not the right size and I am trying to return it but unable to do so. The email id which i had used to login and order, it says now that no such email exists. i called the helpline number but no response. Its been 3-4 days i have been trying but nothing at all. Feels like 1500 has been wasted for nothing.Please assist.
The details are as below:-
Order number 13877
Product Dry Men navy/Royal Blue Ferrari Edition Breathable Shoe
Size 11
Model 769
Price 1499
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    Ground Floor, Bali Nagar, F Block, New Delhi, Delhi, India - 110015
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