Velex Logistics — Velex Courier is fraud courier company

Documents like Pan Cards on stake due to government negligence and trusting such poor Courier company.My courier is carrying original Pan card which was handed over to them on 23rd October 2020 but not yet delivered to me.Interesting part is that they have worst tracking system and no numbers to contact. Customer care number is just ringing.This company should be penalise for this attitude & government should stop using their services.
I ll wait for 2 more days then file a police complain for this courier company.