Venkataeswara Hospitals Complaints & Reviews

For Non panel patients, seeing doctor is just half an hour task as there is separte counter each for different specialties but for cghs patients there separte billing counter. It took me 1 hour just for billing whereas in non panel it is just 10 mins job.

Even there is facilities for appointments for non panel patients but cghs no appointments reqests are entertained you have to walk in and wait for long duration.
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MRI scanning staff not taking the patient in proper order in which they are coming. Staff members are taking their own reference patients on priority only..
I am waiting since morning 9:30 am to my MRI scan but till now 4:55 pm my turn not came even I was supposed to go on 3rd number.
I have already complain to medical administration spoc for the same but they are also not taking any action on it.
And still they are...

I want to inform you that i have made billing for mri in morning at approx 9 o'clock but i have not been given any waiting time and asked any time i will be called. But to till time i had no call from them.
I suggest for advance booking for mri and make time slot and token system for mri for opd patients....

On 29th july i suffered a hand injury from football. On that day we went to Venkateshwar Hospital and they did a raw plaster on it. Few days later a proper plaster was done. After 1 month the plaster was removed. When the plaster was removed, we felt that there was a little angulation in the hand so we asked them to do an x ray regarding it but they refused and said that it is fine just do some physiotherapy. Even after 1month of continuous...

This is regarding Gynae doctor

The the "MONIKA BHATIA" the the head of department.

She is not using that token display machine that is provided by the hospital and we need to wait for the MAM's chamchiies call' the so cold helping staff.

This is very normal to wait 1 hr minimum anyhow it does not who comes first.

One day i raise voice against it and got reply from the so cold HOD...

Dear Sir,

I had admitted my father Mr. Sandeep Kumar Jain in Venkateshwar Hospital, Dwarka on 15th May 2021.

My father was suffering from covid symptoms from 25th April and treatment for the same was provided at home as per MD. doctor instructions.

My father RTPCR report was negative on 12th May.

My father spo2 was between 82-89 and his health condition was also ok.

...

Pharmacy bills the amount greater than print rate.
We noticed that medicines were billed in wrong amount. When confronted they tried to replace the medicine instead of correcting the bill. After heated argument they returned the medicine and issued manual bill and amount due.
After that i noticed same thing with another medicine in same bill.
Please take appropriate action as this is illegal....

Dear sir/madam
My mother was brought to the emergency department of venkateswara hospital dwarka sector.18a new delhi on 20/10/18 as she incurred injury due to falling at home, on examination we were told that she had her hip joint fractured and bipolar hemiarthroplasty was advised by dr. R k pandey. We admitted her in the hospital same day and operation date provided to us was 22/10/18 but on the day of operation hospital administration...

On 10th march i had taken a package in venkateshwar hospital, dwarka to get my routine check up done. Ibwas communicated that the reports will be ready by 12th march and as my package also has gynaecologist consultation so i would be getting a call for consultation and report collection. Since 14th march i have been chasing the hospital authorities for my reports almost every alternate day. The only repsonse i am getting is that you would...

- 17th oct to 20th oct (date of incident)
- 15366 (patient number)
- admitted for stomach pain, after 2 days found kidney stone and arranged for procedure, before the surgery the stone was passed on in the urine, insurance approval got for rs.47000. hospital send the final invoice to insurance company thinking the preapproval money will be cleared. by seeing the ingenuity of the invoice the insurance company rejected fully....

This is to bring to your notice the series of events that has caused me dis-satisfaction towards the services offered by the hospital.

On the evening of 6th June i had visited the hospital - casualty due to fever. The duty lady doctor prescribed medicines. Post two days of leave, i again visited the hospital on 9th June and was treated by a different duty doctor in the casualty. I resumed to work on 10th June. As an official...