Ventair / Multiplex Appliances — AC vents are open

Address: Hyderabad, Andhra Pradesh, 500085

Website: Red bus, yatra gienie,komitla travels

Ticket id:ygt[protected], visakhapatnam to hyderabad date:[protected] operator:komitla (Service id:409) seats:l13. Board at kurmanipalem, time:21:10:00. Status:reserved my self karthik varma,
Bus crew was rude and speaking vulgarly, bus sleeper cabin was dirty and part of vents are unrepaired when i complained about this, they repled that's your fate and we are not responsible. They didn't provide extra shelter as i suffered cold severely.
Please take action.
Please see the uploaded image