Verma Travels Complaints & Reviews

I have booked bus tickets from indore to mumbai for my children
Route:indore to mumbai
Ticket no: tm7e80363436
Passengers name:shivam 27 male
Bus not departed from boarding point (Radission square) till 12:30am instead of departure time 10:30 pm and conditions of bus was very bad whole bus was wet inside and bus was not multi axcel volvo and ac of bus not working, nobody was taking any call altimately my children...

We were completely misguided about the seating arrangement in the bus as per shown over redbus, the seats were highly uncomfortable, very compact. Also the sheets and bedding were very dirty, holes in the window side, continues smoking smell all around, an overall bad journey and provokes me to drag this to consumer forum. Such unhygienic services can just not be tolerated....

Dear sir/mam
I was travelling frm bhopal to pune on 25th may 5pm. My seat no. Was sl11&12. The bus service was nt up to satisfaction. I hd paid 1800₹per seat for a/c volvo bt my compartment a/c was nt at al cooling. Also ur bus had some cracks as many passengers noticed leaks causing outside air enter in.. I complained driver n cleaner bt they as usual nevr responded. Then i called customer care of verma travels bt even they neglected.....

Resp sir,
I hd booked verma a/c multi axel volvo tickets for bhopal to pune journey on 25may 2018 (Departure 5pm). Bus no.3273. My seat no was sl11&12. I had paid 1800₹per seat. Bt compared to rates there was no service provided. There was no cooling at all wit leakage of air from cracks in ur bus. I complaint to the driver n sweeper bt they did nt resonded. I hd called fr complain at verma travels bhopal, bt it was neglected.....

Dear sir/madam
I had traveled between pune to bhopal on 11th may evening. Seat no. 17. The bus was good but i found some service related issues that i would like to mention, which would stay me away from using verma travels in future. The issues are-
1. The timings were not adhered to. The bus was stopped in between & some courier stuff kind of was loaded, which took almost 30 min of loading time. Due to which the bus was delayed.br...

So i booked a verma bus from bhopal to indore... First and foremost... The bus condition is like super disgusting... Second... The operators are so non responsive... People like me who stupidily booked tickets are # because while we were asking queries to these operators or wanting to get the ticket checked they were busy shouting and gathering more passengers... Seriously..? Ever gave a thought that people who have taken all the pain on...

Complaints detail of passenger. Peeyush shrivastava, date of journey - 27/01/18. Bus service-panchmari-indore. Pnr. 1393269.. I was traveling to indore from bhopal isbt from verma travels service of panchmari indore bus. I booked my seat no 2. When bus came conductor ask me about my seat. I told him no. 2,, he told no u go on other back seat and gave me 37 no. Last seat. When i booked seat no seat was booked.. Then how and why u gave my seat...

Today i was traveling in verma travels from bhopal to indore. My seat was 2. That i booked on 26/01/18 on 10:31 pm. But when i start traveling. My seat alloted to other one.. And conductor abuses me that he don't want to gave me my seat.. Nd told me to go on back seat... Worst bus service in this country is verma travels.. I will soon highlight this travel agency in news channel.....

Today 19th of jauuary 2018 i m travelling from ahemdabad to indore in verma travels multiaxle volvo bus! I give fare of 1500 rs for me and my little child... Thw bus was reached late and their tire was also punctured at ahemdabad! Idle timing of bus was 11:20 bt bus starts at 12:40 at night and i think ture was repaired now i enjoyed my journey bt i nt knw dat there is somthing more horrible was occur... Their led and tv are not working and...

I was travelling from bhopal to pune. The duct of the ac was broken due to which a lot of pressure of ac was coming which made our seat too cold to sleep or even sit. On asking them to fix it, they inserted towel in it. Even that couldnt stop the air from coming. The bus even broke in the middle of journey and caused a delay of 5 hrs. Charging points or led were not working. Never choose verma traveller. They are other options way better...

I am jitesh karamchandani, every monday i travel bhopal to indore your verma volvo bus at 6:30 am. At lalghati bus reaching time at 7:00 am. But every time bus reaches late apr. 7:15 am and 7:20 am and departure 7:30 am from lalghati and reach late at indore apr. 10:30 am or 10:45 am. And bus condition is also very poor. Some times seats are not good condition and ac are bad condition. Bus maintenance is very bad....

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— forwarded message —
From: [protected]@redbus.in
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Dear sir
I used your red bus app

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Dear sir/mam
Pl look into the matter
Actually i used ur red bus app for
Booking the ticket but not booked and amt is debited
Balendu s shukla

[protected]
— forwarded message...

On 22nd oct i have booked ticket in verma travels from bhopal to ahmedabad, i paid 5340 rs for 2 ticket for ac sleeper. I was complete waste of money as in high season they charge more than anything and then alos they cannot provide basic amenities. Bedsheet was completely torn form between and they were giving single blanket for two person. When i asked for second blanket they said "ek hi milega", they were just making good out of someone's...

I was travelling from bhopal to pune. The duct of the AC was broken due to which a lot of pressure of AC was coming which made our seat too cold to sleep or even sit. On asking them to fix it, they inserted towel in it. Even that couldnt stop the air from coming. The bus even broke in the middle of journey and caused a delay of 5 hrs. Charging points or led were not working. Never choose verma traveller. They are other options way better...

I had booked 1 seater and 2 sleepers in 6.20 pm ac bus from indore to balaghat, journey date 20 oct 2017, in the afternoon i received a call from verna travels mentioning that bus stands canceled and my seater is shifted to 7.30 pm bus, i told the lady that i have 2 sleepers also, she replied it is also shifted in same 7.30 bus. Sms was received only for seater seat about change of bus and nothing about 2 sleepers. Boarded the bus saw the...

I'm complaining to verma travels as their service is very poor to the customer i booked ticket from pune to bhopal bus departure time was 4:25 pm and now at 11:15 pm we crossed ahemadnagar bus delayed by approx 4:30 hours, only because of poor condition of bus engine and wipers also not working properly most disappointed by their bus driver and conductor as they are continuously take unauthorized stops for boarding people's without booking...

Hi

We encountered massive accident at 33km away from indore near rasool naka and daga petrol pump by drunk driver of mpo4 a 3157. I was travelling to mumbai today at seat no 17l and pnr 1125760 arrange refund in full immediately.

I spoke no of times at following nos on 27/08 and 28/08 and i was given assurance that full refund of rs 1929 will be done and will be reflected in my account within 7 working days but...

Hii i travelled from bhopal to indore, i booked a single seat in ac sleeper of 5.50pm but my seat is shifted to 5.00pm bus from single to sharing..

The person with whom i shared my seat vomited during journey and spoiled my aal the journey, driver conductor refused to give me another seat and i did my all journey without sleeping and i wasted my money.. I want a refund of atleast 250/-...

Misbehavior by persons from m/s bony travel (Rajendra nagar boarding point)
I just asking about arrival of bus, but the answer was shocking, he rudely behaved with me... Persons name mr. Vinod
He was said that giving a small ticket money you can not expect that you have purchase us.
He also use some abusing language.
It was worsed experience from named like verma travels
I was traveling from indore to ahmedabadbr...

My bus from indore to bhopal was cancelled but the call center didn't inform me after 1hour of the schedule departure of the bus. I called many numbers but no one know the status of the bus. With the carelessness of verma bus my train from bhopal is missed. Called many time but instead of accepting the mistake they are talking rudely. My ticket amount was also not refund and my train to raipur is also going to depart. And i missed that because...