Verma Travels — Complaint for poor service (late pickup and drop) by Verma travels.

Dear Sir/Mam,

This is Devendra Narwariya from bhopal. I have Booked a Bus ticket from Bhopal to Pune in Verma travels. Passenger Name :- Akash Narwariya
Order ID : 3358941
PNR : AT[protected]
Bus No. MP 04 PA 3895
Driver Name:- Arun.

I have an ungent meeting at 10:00am in pune. I miss my VVIP meeting due to poor service of Verma travels. Very disappointing service. Late pick up and late dropping.30 minutes or 1 hours late I can understand but 3 or 4 hours late. This is not acceptable.

Planed Boarding & Droping Time
4:55 PM, 27 November 2020, Friday
07:05 AM, 28 November 2020, Saturday

Actual Boarding & Droping Time
6:40 PM, 27 November 2020, Friday
11.00 AM, 28 November 2020, Saturday

So please improve your services or update your time table and mention actual dropping time to avoid inconvenience.
waiting for your positive response. In case any questions please revert.

Devendra Narwariya
[protected]