Verma Travels — driver was ruthless and not at all caring for passengers

Address:	Mumbai City, Maharashtra, 400070
Website:	verma travels

On bus from indore to mumbai on 21st september, it left late from indore and driver did not knew most of the routes and in fact passengers inlucding my momdad helped him and reached mumbai at 12pm instead of scheduled 6 am in morning of 22nd september
what is the use pf paying so much money and such service.
reqquest you to refund the amount or else i will take the case to higher authorities and not allow verma travels to work
Booking ConfirmedPNR: TS[protected]YLNU/1820939/BPLMUM1630

thanks