Verma Travels — i am complaining about a fraud that verma travels done with me and which is really unacceptable under consumer protection act

Address:

Bhopal, Madhya Pradesh, 462042

I had booked a ticket from pune to bhopal by verma travels on 30th nov 2010. My pnr - 2876511. The bus which i booked was cancelled by verma travels before informing me and any other passengers traveling with me. I had waited for around 5 hours on the pickup point arranged by verma travels. I tried contacting the said authorities of verma travels but they didn't replied in a manner to provide any kind of confirmation regarding the cancellation of bus. It is a fraud conducted by the verma travels having it's head office in bhopal and a registered company and will come under governance of consumer protection act.