Verma Travels — poor bus service

Address:

Bhopal, Madhya Pradesh

Dear sir/madam
I had traveled between pune to bhopal on 11th may evening. Seat no. 17. The bus was good but i found some service related issues that i would like to mention, which would stay me away from using verma travels in future. The issues are-
1. The timings were not adhered to. The bus was stopped in between & some courier stuff kind of was loaded, which took almost 30 min of loading time. Due to which the bus was delayed.
2. The bus was stopped for the dinner at such a pathetic location that the toilets were stinking. You can imagine going for dinner after going for loo in a stinking place. The quality of food quality was very poor the dining area was very hot and humid - no ac.
3. No water or any other thing was served to the passengers.
4. Some hassles and again unnecessary time waste for passengers boarding mid-way.