Verma Travels — Worst service

Worst service, I booked a ticket from bhopal to ahmedabad, scheduled departure was 7:00 PM, I was told that at my boarding point bus would come at 7:20PM but it didn't come and verma travels didnt inform me about delay.When I dialed they replied that bus would come at 8:20PM. When it was 8:20 again I asked on phone then they told me to come at verma travels office to catch the bus because due to barricade bus is not able to reach my boarding point.but I found that on that way other travels buses & trucks were running.then I reached office where bus come at 9:00PM.In fact on GPS bus showing steady at its starting point.