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Vespa Complaints & Reviews

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Updated: Jun 1, 2024
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A
Aradhana rajbanshi
May 25, 2020
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Product and service centre

Address: Johat Assam

Sir, I had purchased a vespa scooter 125cc on July 18th, 2018 from Jorhat, Assam. But after that I constantly face problems from the dealer service centre where there were some manufacturing defects also of my scooter, which was not taken seriously from the dealer.
i) The chief machinic has very poor skill worker as well as his behaviour also not pleasant
ii)Response from the owener of the dealer also not satisfactory.br...
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R
riyag
Apr 8, 2020
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Address: SA 6/187, HARINAGAR COLONY AKTHA PAHARIYA

Sir/mam,
I have bought two wheeler vespa scooty in november 2018 and had a insurance of 5yrs at onceafter seeing all their offers and services but after months the dealer ran away and i tried to contact them but they refused to reply and they say if you want to have a service for your byke can go to our nearest branch, which is almost 200kms away.
My main concern is about two things:
1- my scooty service can not happen and they provide 3 service free to attract
Customer but all this cannot happen now and i cannot get proper service as
There are no expert in this scooty.
2- if my scooty get damaged by a accident how will i get to repair or anything as there are no service center at my nearest place.

I bought this scooty as they had a service center also but now i cannot do anything. Please either they open a service center in my city or buy my scooty back.
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customer support has been notified about the posted complaint.
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    D
    Devraj Mohanty
    Mar 27, 2020
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    Address: Sikharpur near koropokhori pond. Cuttack, Police station-chauliaganj police station, Cuttack, Odisha, 753003
    Website: vespa india

    I have buyed a vespa vxl 150 where there is a breakage in the engine parts and its only 5-6 months old.. I am facing many problems because they are saying that till now no response from the vespa team for the claim. I have sent many emails calls till now no response from the team vespa.. I have been cheated many times from this company for connectivity abs etc
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      Ãltamash Řayeen
      Feb 28, 2020
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      Address: New Yearkhada Durga layout kalamna Road Kamptee..Neay By..H.H Nagani..Hospital..Kamlana road kamptee, Nagpur, Maharashtra, 441002

      I was buy.. Aprilia rs125 scooter on 1 jan..2days. Ago battery issu then comepany repair nd sy me next time i if[censored]hh have any problem with scooty i will replaced ur scootrr then 1 week ago scooty have another problem circit plate will short tell me 500 km who will posible in 1week scooty have many problem service maneger tone was worng with me the name kalilashi gujar is was sy me go nd do what ever uhh wnt to do i will take 4 month to replace ur scooty tell me its ur service i want my scooty replace i buy scooty on cash your plx take a action showroom name was unati moters in chapru nagar nagpur!
      Feb 28, 2020
      Updated by Ãltamash Řayeen
      I want exchange my scooty
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        A
        Amit Dhumal
        Feb 25, 2020
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        Address: Baramati, Pune, Maharashtra, 412308
        Website: www.piaggio.com

        Recently I have purchased Vespa SXL 125 cc vehicle on date 1, Oct 2019.
        I have lots of issue with 5 month o[censored]se and hardly 2 servicing are done.
        I have done big mistake to buy this vehicle.This ### vehicle and service also same kind.

        While 1st servicing front brake switch found faulty, then showroom person told to pay for it but after convincing to service person that issue is existing from day one so he agreed and not charge for it

        While 2nd servicing I observed that front panel lock is broken and rattling noise coming from vehicle .I highlighted that issue to showroom representative and he asked to replace the panel and pay for it then rattling noise issue got resolved but panel issue still exist.
        Service person argued with me that its not company problem.He told me that either this is accidental case or had any other incident with vehicle that's why your panel is broken.
        Service person indirectly blaming to us

        If this kind of failures are faced by customer within 5 month of vehicle use then why company charge such a huge cost ?? And provide poor quality of product

        Kindly take up this issue on priority.

        Thanks and regards
        Amit Dhumal
        Mob No .[protected]
        +1 photos
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          K
          kv28553
          Feb 10, 2020
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          Address: Cwprs, B-101 khadkwasla pune, Pune, Maharashtra, 411024

          Sir i go many time in vespa service center to my problem in vespa scooter like meter not working, service in vespa scooter, watch not working. Manger not take any responsibility to our work so many request to solve my problem he said tomorrow come 10:00 am solve all problem to vespa scooter next day i go on 10:00 am he said your problem solve in whole day i say ok not a problem then i go evening 4:00 pm and my vespa scooter is as its as he not touch my scooter in whole day i go many time. Plz take a serious my problem if not solve my problem then i go to consumer court.
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            I
            IQUBAL AAFRIN
            Feb 9, 2020
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            Address: Doddenakundi, Bangalore, Karnataka, 560037
            Website: Avant Garde motors

            Higher management doesn’t take any responsibilities to get my complaints fixed. I have been facing issues with tyres, mirrors, average issues from the beginning for vespa matt red. What matters for vespa is just money money and money in routinal interval of time. Worst service, manufacturing defective bike. I demand compensation, i am bloody going to sue this cheating company.
            Feb 09, 2020
            Updated by IQUBAL AAFRIN
            Worst bike performance, huge loss for customers. Big no to this bike. I demand compensation for my loss . People who are working here doesn’t give a ### whether you are dying with the bike. Shame!!!
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              V
              Vinnuu689
              Feb 7, 2020
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              Address: 531021
              Website: www.vespa.in

              Hi this is vignesh
              I bought vespa sxl 125 on[protected] in Rajahmundry preethi automotives . On second day I noticed that the colour was peeling off. I registered complaint in service centre they said that we have sent mail to CWI Team that we got reply as it wont cover under warranty.! Whats this basically everyone chooses vespa for colour itself only when it was peeling off whats the product you guys deliverd to customer. Completely unsatisfied with vespa. It was roughly 1month 10 days i took. Worst experience with vespa.

              "Im expecting call back from you"

              Thanks and regards
              Vignesh.CH
              [protected]
              +4 photos
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                S
                Saravanan kumutha
                Feb 7, 2020
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                Address: Salem, Tamil Nadu, 636102

                Hi sir,
                I just bought a new vehicle for your company and paid the advance amount 10000 paid on 20/1/2020 and remaining amount paid on 30/1/2020 for the vehicle and the dealer was not response for the registration process.
                In this regard i am not willing to take delivery for this kind of activity. So, kindly refund the amount at the earliest.
                Thank you

                Your faithfully
                P saravanan
                [protected]
                +2 photos
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                  S
                  Sathiyaprabu V
                  Jan 27, 2020
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                  Address: Pondicherry, Puducherry, 605009

                  Hello team, i was using my vespa for past 2years, i use my vespa rarely since it is a gift from my parents!! There was a small crack like surface is seen in my vespa!! So while during my service i told the service people to change my speedometer dial in warranty!! They told me that they will check and revert back!! But they didn’t do that!! Instead of changing the new dial they chnaged the dail from someother old vespa it seems!! They have changed another dail with more sctractes on it!! It was one of the wost experience i had!! On the delivery time the scratches are not clearly seen since i took my vehicle delivery in the evening after 6pm!! Kindly do check with vignesh vespa pondicherry

                  Vehicle number : py01cs1212
                  Regards,
                  Gobinath v
                  [protected]
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                    M
                    Meenakshi Murugappan
                    Jan 23, 2020
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                    Address: F3, BLOCK3, MANASVINI APTS, ATHIRAYAR ST, 600044

                    I bought a new vespa brand new bike on may 2019. Registration no tn11al8588.

                    From starting onward i am very disappointed with the vehicle and also the service provided. First of all you must know what customer comfort is.

                    1. After buying the bike, in the showroom they said, number plate we will not do.
                    2.in a month, while driving the side stand got dismantled from the bike and it has been serviced.
                    3. Fuel meter is not at all working and it has not been informed to me. When i called and inquired about this simply they are saying this is a production defect and exist in all vehicle. What a lethargic answer. I am shocked. How do i know if there is a fuel leakage or if there is no fuel.
                    4. Almost i have driven 4k kilometers but it has shown only 811 km.
                    5. Punctured tyre will not be serviced in the showroom. So, you expect the customer to look for a third party for this service. Ridiculous...

                    Overall fantastic service!!! I have had almost all brands of bike. Never ever had this sarcastic situation in any of the service center.

                    For buying this bike, i have been convinced so much telling that no other bike in the market will give you this comfort. But now i am telling, no other bike will discomfort like this bike. Overall having vespa is not a pride. It is a irritation. If the bike is having production defect, i don't know why you people are selling this bike in market without the knowledge of customer
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                      S
                      Sha7494
                      Jan 23, 2020
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                      Address: Savirro motors kovilambambakkam, chennai-600011, Chennai, Tamil Nadu, 600047
                      Website: Savirromotor.com

                      I bought vespa sxl 150 from savirro motors, chennai on 30th october 2018. Where i got my vehicle in my hand at 15th of november. From the day i bought it was vibrating too much. Can't handle the vibration. Side mirrors keeps spinning. For 1.6 years i'm facing this issue. From the first service i'm asking them to fix this. But they're not fixing it. I don't want this vehicle. I'm giving this vehicle back. Please give me my money back.
                      We have a vespa two wheeler purchased in year 2015.
                      Our cloths like sarees and dresses gets burnt during driving bike we have complaint to the service station before but no action has been taken
                      Please take a look into this
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                        A
                        Atish Mhamal
                        Jan 14, 2020
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                        Dear sir i am a vespa coustermer from last 3 years i own a vespa slx 150 the problem i faces is with my front brake hydraulic cylinder it has been known to me that if there is any leakage in the cylinder then the whole unit is to be replaced but sir as per my knowledge every bike comes with a kit which can be replaced inside the cylinder but as i visited the nearby dealers they said u need to buy a new one and also it's not in stock and they gave me a waiting period of 1 month. Please get a solution for this
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                          S
                          Shabana Rahman
                          Jan 8, 2020
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                          Address: Thiruvannoor near meenchantha, calicut

                          I have given my vespa for service in tristar motors, calicut on 2.01.2020 and got it back on 4.01.2020.

                          My main problem with the vespa was
                          1. It is not starting (Self) by using keys properly. It is taking too much time to start in morning and after my work (Evening) also. Making noise when i start vespa.
                          I have informed this to the service team 3 times. But after service also i am facing the same problem. My last service charge was 853. And i have traveled nearly 4 hr (To and from my place)

                          It is very difficult to bring vespa to service center location because i am working in adivaram and service centre is in calicut. Nearly 2 hour it will take to reach there.

                          Please resolve my problem as soon as possible. I am totally dissatisfied with this service. I ahev taken alot more effort for getting proper service and they have not done it correctly. I cannot take any more effort. They have to collect my vespa and solve the problem and bring it back to me as soon as possible.
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                            R
                            Revathi Lokarapu
                            from Hyderabad, Telangana
                            Dec 14, 2019
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                            I purchased vespa lx125cc in dec 2018, i haven't complete one year yet, but the speadeo meter got damaged and dicky locker also not working, milase indicator not working, i went to jublihills, hyderabad service center, there all people are reclace, no respect with women, they are hesitating on customers. There is free services i have paid for all my services. No time management with service. I m completely dispointed with vespa services
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                              P
                              Pr2020
                              from Mumbai, Maharashtra
                              Dec 6, 2019
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                              Address: mumbai, Mumbai Suburban, Maharashtra, 400054
                              Website: [email protected]

                              Aims italia this is vespas service center were i took my sisters bike i was having a inssurance claim with me it was near my house in andheri the concern person over there named as pankaj he took a look at my bike and started making the cotation of the parts him self at the end he asked us do want to paint we said yes he made a cotation of 28000 ur bike was not in tht bad condition the concern person pankaj me i will talk to the innsurance person and keep your bike over here when u will tell me that time that time i will start making the bike the next day we decided to take the bike back becoz the budget was 28000 it was not affordable he told us that ull cant take the bike back ull wasted my 1hour as he is the ceo of the company he said parking fees 200 and for wasting his 1 hour for making the cotation just a sheet of paper which i have attached to my review he took total 700 rupees with no bills of it i want the company to take strict action on him or else i will file a complain on the show room.
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                                J
                                JayMakwana
                                from Mumbai, Maharashtra
                                Nov 7, 2019
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                                Address: 400104

                                I had been to the vespa service center, automax automotive aprilia vespa authorised service center 2/12 basera co-op housing society, siddharth nagar mumbai-400104. It doesnt even have the basic wiring available when it is urgently needed to be changed! Why should i purchase a vespa to receive such pathetic service in which you have a monopoly that it can be serviced only at a your service station and even the parts available only at the service station which arent available!!! If better options are available in the market with good after sale service why would anyone be interested in purchasing a vespa.

                                Yogesh makwana-[protected]
                                My vespa SXL doesn't get front Number Plate mounting stand, i went showroom 4 times regarding this issue, not yet solved
                                I am abhijit padyal from ratnagiri. I have Vespa 125 cc(Mh 08 Ab 2323)I always servicing my vehicle in authorise delear kolhapur. But work is not satisfactory. Always doing chep work. Taking too much charges of vehicle service but work is not good. I am totally disappointed with kolhapur service center work

                                Thanks
                                Abhijit padyal
                                [protected]
                                Faulty digital fuel indicator. Now and than reserve light get on but the fuel is enough. I showed to krishna service Vadodara but they couldn’t retify saying its manufacturing defect.it is not good as we pay more price to get good quality from vespaindia as compared to cheap scooters
                                Mera vespa me pora engine ki crane me sound kr diya shiva auto mobile walo ne jinnn ki workshop bhi hai aur showroom bhi hai bt karo tu batamiji dhika te hai aur bhi engine oil nh dall tu payment leta ha aur bhut jada bill menshan kr te hai
                                Hida khan's reply, Dec 6, 2019
                                mera kam jald se jald kra jay aur billl bhut jada menshan kr ta hai
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                                  Suvo_malda
                                  from Mumbai, Maharashtra
                                  Nov 7, 2019
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                                  Address: Malda, 732101

                                  I purchased a scooter from skylark motors, malda, wb on 20.03.2019. Till date i have not received registration number which was supposed to be achieved by 15 days of my purchase as promised by the showroom authority. Now i cannot ply my bike freely as it does not have the registration number. The authority is promising me with false dates continuously.
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                                    Prathyusha Koturu
                                    from Vijayawada, Andhra Pradesh
                                    Oct 29, 2019
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                                    Dear sir/madam,
                                    I have purchased vespa lx 125cc scooter in the name : koturu prathyusha @ alavala motors guntur, i have issue in the four cups and i'm raised the problem two times in 4 days, but the guntur service manager give me the very irresponsible and worst answers. I'm very disappointed by the service and would never recommended any one to go for vespa scooties. They don't care for the customers. Hate it and i regret buying the scooty.
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                                      Subhashri Mohanty
                                      from Kolkata, West Bengal
                                      Oct 17, 2019
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                                      Address: Sikharpur near koropokhori pond. Cuttack, Police station-chauliaganj police station, Cuttack, Odisha, 753003

                                      As i have buyed a vespa vxl 150 matt black from cuttack. I told them to give me the top model of it. They have said that this has abs and connectivity. As i have no knowledge about connectivity and abs. They are saying tht this model does not has connectivity and abs. And you will be charged approx 20000 for the abs. I was been fooled by the sales manager of the vespa from cuttack sakambari automobiles.
                                      I was working there as sales executive even in showroom there is no proper staff and lots of work load in between it my sales Manager jayakumar ask me to go for field work so I I elemated from that ferm Alwaya motors kochi
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