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Vespa Complaints & Reviews

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Last updated Jan 2, 2024
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Vespa reviews & complaints page 12

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A
Addagarla Annapurna
from Bengaluru, Karnataka
Jul 13, 2023
This thread was updated on Jul 13, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vespa 150cc sxl high vibration and noise from handle bar which is 7 months old

Address:560077

I bought vespa SXL 150cc from Avanish Motors, Bangalore (Dealer code INS4KAA175) in june 2018. In first service they made oil marks which it need to repaint. After second service handle bar had huge vibrations, for that they tunned engine in both high and low extrems which kept me danger while i was driving. I complained to cusmoer care and handle by vespa service person. The problem with service guys is they are driving on highways where...
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M
mvshankar
from Bengaluru, Karnataka
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battery warranty

Address:560032

Avinash motors
No 32 international airport road ganganagar extention hebbal bangalore-560032
From the date of purchase only i had battery issue with the vehicle i've purchased apprilia 150 sr on dated[protected] istarted facing this issue when i was given for first service only and i told them to change they said battery is low we'll charge than again 3 service same problem i requested to charge atleast their duty is to check...
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Kiran Jose
from Mumbai, Maharashtra
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elegante 150 white (kl.08.5045)

Address:Thrissur, Kerala, 680005

Hello!

Sir / madam

Sub : regarding manufacturing defect with my new scooter vespa elegante 150 white (Kl.08.5045)

This is to inform you that a manufacturing defect was found with my new scooter vespa (Elegante 150 white) which i had bought last year. I am working in mumbai but i had bought this scooter in my home town trichur, kerala (From avaran associates). I am not using the scooter regularly...
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V
Viswanath1525
from Chennai, Tamil Nadu
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orange motors, anna nagar, chennai

Address:600011
Website:www.vespa.com

I bought my vespa vx125 before 3 years from orange motors, anna nagar, chennai.. Since i bought my vehicle from there i give for service there itself.. Service of them is really poor.. I am very much disappointed by their service.. I gave my vehicle before 2months and got call that it’s perfectly ready now and so i arrived to showroom expecting to take new serviced vehicle but the condition was same and even worse.. They did not even water...
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V
VandanaZ
from Pune, Maharashtra
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vespa vxl 150 cc

Address:Pune, Maharashtra, 411057

I have purchased vespa vxl 150 cc from auto lounge wakad (Pimpari chinchwad).
When they handed over the vehicle it was 35 km driven already.
After purchasing, it took them almost 2 months for them for rto passing so couldn't use my vehicle for 2 months. Further more they asked to handover the vehicle for rto passing and said they will took it to rto office by truck but actually they drove my vehicle to rto office so when i...
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R
Rajender Arrabothu
from Morjim, Goa
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regarding vespa

Recently I have purchased vespa scooter from authorized dealer . Firstly, they gave me scooter without air . It was a brand new I thought scooter might be like this. Second, their extra fitting thing is not good. It make me to fell down . For that they said that vespa scooter fitting are not good. It would happen like same . Third, they charged 7, 300 for small repair . It would cost 500 if I go outside the streets.
Please help us...
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S
Shadabkazi
from Hyderabad, Telangana
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worst service centre shrey automotives at begumpet hyderabad

Address:Hyderabad, Andhra Pradesh, 500010
Website:www.shreyautomotives.com

Worst experience ever i had it with you . . .i have given my bike for service as there was some wiring issue and vehicle fuse was blowing up again and again. .. so I've gone to shrey automotives they said it will be charging around 950/- for checking it up and the estimated time for delivery was 3-4days. .. .they kept the bike for 3days and after 3days I've contacted them and asked the status about my bike they said that they will be delivering...
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S
Sukumar Podala
from Hyderabad, Telangana
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replaced faulty battery with another faulty one

Address:Hyderabad, Andhra Pradesh, 500081

In sep18 the service center (Shrey vespa, jubilee hills, hyderabad) replaced the nin functioning battery with the brand new one by charging the cost of the battery. The new battery also stopped working within 5months from the purchase date. When i raised a complaint at the service center, they replaced the battery without charging anything from me as it was under warranty. Now the replaced battery also stopped functioning within 8 months...
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A
aayushi kasarpu
from Mumbai, Maharashtra
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vespa servicing

I was at the above said service centre today
I went inside enquiry desk and my vehicle was parked outside and the employee asked me get the vehicle inside by myself which should have been his job to do.
Also when i asked them to change the vehicle mode switch they clearly refused to do it and said it would take a lot of work to change it.
The employees weren’t trained as well.
Very disappointed with the service...
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N
Nikhel Vishwakarma
from Pune, Maharashtra
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sold vehicle with wrong information

Address:Pune, Maharashtra, 411032

I anil vishwakarma purchased vespa sxl150 last year dated 26/3/2017 by your dealer kayani motors of vishrantwadi, pune. I was told that the engine was of bs 4 model.
But when i started using it i got to know that there was defect in both the tyres alingment. I got one tyre replaced but not the back one.
Because of detected tyres which wasn't replaced it became prone to puncture.
Not only this as i wanna sell the scooter,...
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R
Ramesh Babu Rajaram
from Chennai, Tamil Nadu
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very poor service department

Website:savirromotor.com

I gave my vespa elegante to savirro motor for servicing air leakage from the rear wheel. Later, they informed me that my vehicle was not used daily so, the air may leak. So, i told them that if a vehicle was not used daily air will leak definitely but, only few points may leak. But, my scooter's rear wheel air was leaking around 12-15 points. Later, they told me to leave my vehicle for servicing and they told me that there was some problem...
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Kashyap Vuriti
from Anantapur, Andhra Pradesh
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faulty tyres

Address:Visakhapatnam, Andhra Pradesh, 530026

I bought vespa vxl125 2 weeks back and it's already having trouble with back tyre. The tyre is staggering while driving. The response in that serive centre is very late and ive been asked to go to another service centre and not even assured that issue gets resolved. My vehicle is in service centre since past 2days and issue is not resolved yet. The response is very bad and services are not at all good. Its very very disappointing as it's...
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R
Risha Kishore
from Bengaluru, Karnataka
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vespa quality & safety

Address:Bangalore, Karnataka

Me & my friend had a real bad experience with vespa on 28th oct 2018 night whilst returning back home. My vehicle's back wheel tyre just went flat while i was riding & applying break did'nt help. Since it was a gravel road, we fell off the bike dragging ourselves to a certain distance. Both me & my friend were left with bruises & pain all over the body. Later the next morning when i took the bike to a puncture shop did i learn that there...
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N
Nisha Priya
from Imphal, Manipur
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mis behaving by showroom employee

Address:Patna, Bihar

Dear team,
This is to inform you that i nisha kumari visited at your showroom on 17/10/2018 to purchase a vespa notte finance from hdfc bank and paid advance of 2000 rupees to your showroom but the hdfc financer called to verify very late and started misbehaving that i was faulty then i visited to your showroom to say that i do not want to purchase the vespa notte just because of misbehaving and late verification by your showroom...
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A
A R Ahmed
from Shillong, Meghalaya
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poor performance/pickup in vespa vxl 125cc

Address:East Khasi Hills, Meghalaya

I bought vespa vxl 125cc on 15 sep 2018 & then i became very worried as the scooter cant climb up with my two little child while going to school. Other coy 110cc scooter can climb this up with two child. Coy may suggest me how to improve pickup of this worthiless scooter. I m in shilling madanriting. My contact no is [protected]. If problem not solve scooter is required to be replace by me....
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V
V Naga Raj
from Chennai, Tamil Nadu
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service issue and money charges issue

Address:Hyderabad, Andhra Pradesh, 500042

To,
Consumer complaint board,

As below estimation for job card attachment you can see is of 4500 rupees, after few days i got a call from vespa showroom from this number [protected]. He said me that 7000 rupees will be the bill if bore problem in engine is there means max finalize bill will be 11, 500 rupees so, i said him okay till 12, 000 i have no problem you can repair to my bike and again finally few days back...
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S
Sin tha
from Belonia, Tripura
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to look over the accessories suppliers in imphal,manipur,india

Address:Imphal East, Manipur, 795010
Website:Piaggo vespa

Please provide proper servicing centre which takes no longer time for servicing piaggo vespa in manipur. The supplier also did not sold accessories at other workshops so, we get it hard to repair when it is in any problem. And i am suggesting to the company that the major factor for lesser demand of vespa is piaggo vespa accessories are not available at any workshops. So people use to neglect it. Thank you...
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S
Sagar Siddamsetty
from Hyderabad, Telangana
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service issue

Address:Hyderabad, Andhra Pradesh, 500036

Dear team

Greetings of the day

Im writing my bad experience with service team with hyderabad shrey motoplex

On 28th of sep i have given my vehicle vespa sxl 150 for 3rd service and i made a complaint vehicle pulling to left side, they asked me to change suspension pin which costs me 1306/-. Immediately i made a decission to change the suggested part, part replaced and got vehicle delivered by...
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D
Dishosounds
from Ernakulam, Kerala
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irresponsible showroom staffs

Address:Alappuzha, Kerala, 688003

When we pay about 94000®️ for this vechicle it must value for the money, otherwise what's matter? When i given my vechicle for the 4 services it had some issue regarding both shock absorbers not working properly (Even single gutter we feels spring and not taking the efforts) it was not in the past, sounds coming both breaks and front fork, a large vibration and sound from vehicle, and i forced them to do oil change as well, after 3days...
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D
Devadasukale
from Hyderabad, Telangana
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service was not properly

Address:Guntur, Andhra Pradesh, 522002

Service done by the staff was not done completely as they said 9 points service was not done. They havenot changed a part but showed in billing and collected extra amount. Problem was not rectified completely even after the service done. The staff was very rude and not upto the mark of piaggio. It is my second complaint about the service in the same service center. Nobody was responded and if it continued i have only option left to me is...
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