Claimed

Vespa Complaints & Reviews

1
Last updated Jan 2, 2024
Complaints 361
Resolved
13
Unresolved
348
Quick Links
Statistics
Share
Contacts

File a complaint to Vespa

Having problems with Vespa?

File a complaint and get it resolved by Vespa customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Vespa
Customer Service Contacts

Vespa Phone Numbers

Toll free
1800 2090 260
58
38
View all Vespa contacts

Vespa Website

Vespa Head Office Address

Floor 4, Sr No 210, Final Plot No 72, Town Planning Scheme, Yerwada No 1, Kalyani Nagar
Pune
Pune District
Maharashtra
India
411006

Vespa reviews & complaints page 17

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Durairaj Kumarasamy
from Gurgaon, Haryana
Report
Copy

Vespa 70th Edition not delivered since Jan 29 2017

Address:New Delhi, Delhi, 110007
Website:Www.vespa.in

On 26 January 2017, I enquired about the availability of Vespa VXL 70th edition in I GTS Exports (P) Ltd, ( 63/12B, Main Rama Road, (Opp. Kirti Nagar Metro Station, ), Najafgarh Road Industrial Area, New Delhi - 110015 (INDIA). Email: [protected]@urbanbykes.com.) showroom. They said that it is not available but if I book for the Vespa 70th edition model then they can place the order. In fact, I even told them that I am ready to book for the Vespa...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arun kumar
from Chennai, Tamil Nadu
Report
Copy

Pathetic service Of Pillai Motors-Chennai

Address:600012
Website:www.vespa.in/aftersales/contact-us.aspx

It is been observed that every time when I leave my vehicle for service the problem is not been rectified and poor pathetic service is extended from you Dealer Pillai Motors Chennai. There is a starting problem in my Vehicle and twice I took to the showroom but they give false answer and least bothered to rectify it. Even after customer care of Vespa no serious actions were taken. On account of this with all the consequences I would register...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SHAH ALAM SIDDIQUI
from Pune, Maharashtra
Report
Copy

Starting problems not addressed by dealer

Address:Pune, Maharashtra, 411048

Despite my daughter's follow up one is bothered to response for the starting problems from the day one, she has to visit many times cancelling the MBBS lacture.
Today the condition is verse now, and the dealer is refusing to attend by giving the reason they are not responsible for battery problem
I have to spend Rs 1350.00 for new battery
When the vehicle is supplied it was not checked and my daughter has to sufferbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vinay vkc
from New Delhi, Delhi
Report
Copy

Starting problem not addressed by service centres

Address:New Delhi, Delhi, 110033
Website:Vespa customer care email id

Despite my follow up on email and on phone on companies customer care number NO one is bothered to response. I got my scooter serviced on 23rd Dec and told them about starting trouble and many other issues, which are written on their job card. But condition is verse now. Then I complaint on phone as well as on email but no response till date. Can you share companies senior heads email I'd with me so that I can escalate it....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Naik Parineeta
from Pune, Maharashtra
Report
Copy

Vespa Elegante 125

Address:403001

I Purchased Vespa Elegant 125 in May 2015. But it is giving too much Problems.Very First is that it don't have indicator or automatic lock for Petrol Tank..every time I go to Fill Petrol its Overflowing. Secondly its not giving Mileage as what was given in Their Catalouge. Also Service Centre Staff is too casual and almost least Bothered about Customer Complaints. Too much Sound is coming and also Start Button is a major issue.Stops all of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shyama Dutta
from Bengaluru, Karnataka
Report
Copy

Locked rear wheel on a new vespa 125cc

Address:411004
Website:vespa

My registration number is mh12 mx4023.

The service of this vehicle with a change of tyre was conducted in december 2016. Ak motors - vespa dealership baner pune.

Jan 03 2017, my tyre is stuck, it is not moving at all. Luckily it happened in my place-or it would have been a very bad accident.

The mechanic who came to repair, says that there was water in the wheel, left behind after washing. This...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shrinivasnaidu
from Mumbai, Maharashtra
Report
Copy

Satbara

Address:Pune, Maharashtra, 413133
Website:shrinivas [email protected]

Satbara for the land purchased is not updated online. Its been 3 months i have given the details to the thalati of tandulwadi, Baramati, dist pune. gat no.8/9/A4. please help. As per thalati, the matter is held up due to internet problem. But how long can there be a internet issue. I really do not understand which generation we are living in. Internet/ online systems are introduced to make things faster, simpler & easier. but this is taking...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akshay Lohade
from Aurangabad, Maharashtra
Report
Copy

Abuse and defamation with customer

Address:Aurangabad, Maharashtra, 431001

Alpha motor Aurangabad showroom of Aprillia sr150 the ower of showroom his name is rahul had abuse me will delivery of vehicle he did defamation with me and tried to abuse us and giving incomplete service. If companies complaint box should handle this and solve customer problem or i had to find some another way. I have paid all the money off vehicle i have eash and every recipes my self Adv abhijeet Lohade kindly helpout from this problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
baire rakesh
from Bhubaneshwar, Odisha
Report
Copy

Complaint on Ashwam Vespa

Address:500055

Hi Team,


On 2nd October 2016, my Vespa met with a small accident so the Handle was not moving so i took the vehicle to a local mechanic.

After opening the Handle found that the break wires and accelerator wires were crushed. However this happened 80Kms away from the Hyderabad City, so there was no chance for me to take the Vehicle to Authorized Service Center.

I went to Shreya Vespa to...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Himanshu shakhar
from Bhubaneshwar, Odisha
Report
Copy

Customer service complaint

Address:Khordha, Odisha, 751006
Website:www.vespa.in

I am a user of Vespa SXL125 and everyday used to go office by this scooter.I am so irritated that I am writing this mail standing on roadside and kicking my scooter.

I brought this scooter from 3S motors, Bhubaneswar, Osidha on 19th April 2016.
After the 2nd service on 4th July 2016 on the same service center the foundation of getting issues started. I am listing the issues below.

1. After servicing suddenly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kaveri Manikantan
from Kayankulam, Kerala
Report
Copy

Millage poor

Address:517503

Hi sir i am k manikanta my vehicle vespa vx 125 py01 cj 7579 last year 2015 delivery very very bad millage 1ltr petrol millage is only 25 kilometers only last service plug change no result but please my problem resolved service area is tirupati show room niki motors i am also 3 vehicle purchased vespa lx125 vespa vx125 but 2 vehicle also good millage only this vehicle poor millage i am very very disappointed...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
govind shah12
from Bengaluru, Karnataka
Report
Copy

Monopoly are made the services

Address:442001

Hi i have vespa motorcycly and i leaved in wardha in our city there were no dealer of vespa company but one subdealers which name is meera motors which are subsidiary o[censored]nnati vehicals pvt ltd nagpur, i have speak with vespa's coustomer care officer yet yesterday they give yhe contact no. Of nagpur dealers no .Viz unnati vehicles pvt ltd i speak with them. Actually i need the horn button of vespa scooter i speak with them he told me the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
automoda
from Patna, Bihar
Nov 22, 2021
This thread was updated on Nov 22, 2021
Report
Copy

Battery warranty

Address:800001

Our workshop reached a complain, scooter not starting on dated[protected], we are properly checked his problem then we found battery problem. This battery send exide service centre (New bye-pass road tps compound anishabad patna 800002 bihar[protected] on[protected] with documents, after 2 days told me this battery is internally problem we give a new battery in 2 & 3 days in warranty, after 4 days trying to contacted exide service centre...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
saikumar7207324474
from Delhi, Delhi
Report
Copy

Irresponsible to the customer

Address:505327

Sir
im fully uncomfortable with the dealer of vespa address, jagityal dist karimnagar telangana .
From the dealer where i purchased my vespa firstly he is good with us but after that he is lagging the process of my first servicing im fully disappointed with and talking very rudely to the custumer and till now i didnt went for my another servicing sir so please help yours faithfully
thankyou...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
O
Osramflo
from Shahada, Maharashtra
Report
Copy

Engine fault

Address:South Goa, Goa

Vechile was purchased on 27/7/2012. Vechile num GA08 Q2134. Engine was faulty on delivery of the vechile, main key lock was broken on delivery. I had asked to replace the vechile but they didn't do so. Till the date engine problem exist but the service from Quadros motocrop is very bad. They have all the details till date which parts of the vechile begin changed after purchased....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arunbeing
from Pune, Maharashtra
Report
Copy

Worst service from Vespa. Its been 4month's and still waiting.

Address:Thrissur, Kerala

I own a Vespa VX. I had a minor accident and I tried to do some minor service in your registered service station at Thrissur. The response from the service station was so bad and abusive. They said, they won't be able to service this, as the parts are not available from Vespa and their contract with Vespa is about to expire. Few days back here in Thrissur, new Vespa showroom has opened and I contacted them. They said that they don't have...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arunbeing
from Pune, Maharashtra
Report
Copy

No service center

Hi Vespa, I own a Vespa VX. I had a minor accident and had to do some minor service at your registered service station at Thrissur. The response from the service station was so bad and abusive. They said, they won't be able to service this as the part are not available from Vespa and their contract with Vespa is to expire. Few days back here at Thrissur new Vespa showroom opened, I have contact them they said that they don't have the...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
PabitraD
from Bengaluru, Karnataka
Report
Copy

Service not fullfilled even after 6 days

Address:Kolkata, West Bengal

Dear Sir, We have send our Apemini Truck Piagio for servicing due to some problem at their Engine where some Mobile was leaking . After five days we have asked to purchase four spares which was not available at their Service point named Shreeansh Motors, situated at Diamond Horbour Road, Joka, Kolkata-700104, We have also purchased and hand over the same and today they released our vehicle by saying now every thing is ok after paying...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
shruvish5588
from Bengaluru, Karnataka
Report
Copy

VERY BAD SERVICE/MILEAGE

Address:Bangalore, Karnataka

Hi, I am a vespa customer for over 8 months now. I am extremely disappointed with the mileage and the CUSTOMER SERVICE provided to me. I have serviced my bike 4 times now. Every time I have been complaining about my dissatisfaction and there has been no action taken to resolve my issue. These are my concerns : 1. First of all my vespa gives very low mileage. I.e. an average of 30km per litre. This is extremely low compared to what...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Gwalior, Madhya Pradesh

Hi, I purchased Vespa scooter on 3rd Nov 2013 from Vespa dealer (ATS Motors Gwalior ). According to them my vehicle is in complementary offer for getting additional free services and free oil replacement. But at the time of servicing ATS Motors charged 200/- for oil replacement but after some discussions they agreed by mistaken they have charged it, and going to refund it in next servicing. After 1 month I came to know their service...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy