Vespa Complaints & Reviews

I submitted my vespa scooter in seetha motor trivandrum(kerala) for some maintenance on February 11. Till now they did not fix the problems and still holding my scooter. Where i will complaint the issue. And if they didn't release my scooter within 7 days. im forcing togo for consumer court. Im ready to face case by court

Poor service, the two wheeler stops and doesn’t start. The procedure is so long and so slow. Highly disappointed I will never recommend anybody to purchase Vespa. So facility of delivery. The fault is of Vespa and we have to pay delivery cost.

Taking Vespa Scooter is one of the biggest mistake of my life. Spare availability is challenge. My scooter stop midway of the highway no pickup support from the service center. Then i taken support from local vendor. after that no availability of spare part in local market. when reaching to authorized service center in Gurgaon sec -14. No part availability lead time 15-20 days. such a wrong decision.

As a suggestion never buy vespa product in India. Also buy a prduct which has after sales service & service network

I have to register a complaint against vespa aprila dealer M/s p v motors, coimbatore

I'm girl I have taken scooty for my college purpose but since from the day I bought it after month it started to stop and doesn't start it's very risky for me take it anywhere long distance because it stops I feel like I bought an old scooty not a new branded scooty I'm very disappointed with this scooty and service of vespa it's better to sell it than to use it

Dear
Sir/ medam
My name is junim tamang i have purchased vespa sxl 150 in 13/04/2021 but till now thay didn't provided me RC registration number i have requested them several time till now. But thay are giving excuses only now days they even not responding my calls so i requested you do somthing i am facing lot of problems by traffic police thank u

Buying a Vespa was my dream. I worked hard for that. Many told me not to buy Vespa but my decision was strong. Finally, I bought my dream vehicle but within 2 months its speedometer stopped working. When I called the service centre and explained my problems that occurred due to Vespa they told me that the complaint is with the fuel tank and they are helpless because they don't have any spare parts with them. I was in trouble so many times, Vespa got stopped in between my travel and even amid the railway cross. All these troubles occurred only because of Vespa even if I cared my scooter did services correctly. I approached the showroom and they referred me to the service centre SIVAJI VEHICLES NEERAMANKARA, KAIMANAM PAPPANAMKODE TRIVANDRUM. On Jan. 24 I gave my vehicle for correcting the issues but I don't get it back yet. They are telling that they need to change the fuel tank as the vehicle can be started only after 3 hours once the scooter is off. They are not saying when I will get my scooter back. Hope you understand my practical difficulties. They're telling me no spare parts are with them! I'm working at VSSC and I face great difficulties in travelling without a vehicle.

It's my NEW VESPA! Hope for a positive response from you. Kindly do a replacement or refund as soon as possible. Otherwise, I'll move for further proceedings. I'll bring this issue to the public with the help of social media and other ways. Kindly solve the issue as soon as possible. I waited for my Justice but now I understood it's just meaningless! Vespa is not showing any kindness towards their customers but only money minded.

For reference: I got my scooter on SEPTEMBER 20, 2021.

Scooter Number: KL 21 W 2822

Bill amount: 1, 28, 757 /-
(Maybe these are just numbers for you.. But for me it's my hard work, every paise is precious)

Model: ZX 125 Yellow

Sir, I have visit in your service center so many time but my problem don't solved.
My vespa Current mileage 20kmpl. Today petrol price to high so please check this problem and find the solution. I call you so many time and your exertive tell me your problem solve in Monday but their is no call your exertive and service center.
My mobile no. [protected] and mail id: [protected]@gamil.com

Sir I have visited in your service center 2-3 time but my problem not solve. My vespa 125 mileage given 20 so please provide some tips what I can do. My mobile number [protected] and my vespa vehicle number MH 12 PG 3370.
Today price very high and this time my vespa vehicle mileage down. Please solve the problem urgently.

I have issue with the back tyre for the Vespa VXL where the I need to fill the air every 2 days that was purchased in 2019, and the battery is replace with original, I visited the service center and complained about it and they replied the MRF guarantees only for one year.
The vehicle gives useless sounds while driving. it is just 2 years I am using the vehicle and many issues and service center is just trying to compromise without any resolution
Please take back my vehicle and give my money back or resolve the issues on priority
I used Honda Active for 5 years but no issues found
Pathetic service by Uppal service center
I need the tyre to be replaced

Awaiting your quick response

Thanks and Regards
Srinivas
[protected]

Sir I am Siriki Uday Kiran,
I have given my Vespa for service on[protected] with a good condition speedometer, while returning us the vehicle speedometer cable is misplaced or cut. Now the speedometer is not working, Even the speedometer reading has increased before returning the vehicle back to us.

I bought a Vespa scooter yesterday from Lakshmi graha motors koundapalayam, Coimbatore, Tamil Nadu. While buying we didn't even got a proper response they didn't even make the vehicle clean for the delivery and the speedometer, kilometre is not all working the delivery agent "Naveen" is not at all attending the calls properly you should take strict action against them.

I am not ever satisfied with my scooty service even they dont have machenic very irresponsible staff when i sit on my scooty i always used bad words and bad wishes.

Hi i am Sathya Bama, I bought vespa Scooter from Tirunelveli Vespa Showroom, Tamil Nadu. I am so far from the showroom location so when i went to buy the scooter i asked the dealer is there any choice of service on my location the dealer said yes we send our mechanic for home services. If the dealer said no i would have gone and bought some other brands which are closer to my location. Due to their fake promise i trusted and bought it now the service time has started and i have called them from November 1 until now they didn't provide for service i didn't even do my first service until now. The vespa tirunelveli showroom people just want to sell their scooter with whatever they want say now i feel cheated the following details are the showroom details

I bought a brand new VESPA ZX 125 on Feb-2020 from your authorized dealer M/s Safari motors, TBS tower, Angadipuram, Perinthalmanna, Malappuram, Kerala. Unfortunately, we get our first water service only on the 4th service of our vehicle.

After 10K kilometers, the vehicle breakdown during a 100KM trip. When I approach the above-mentioned dealer they informed me that the fuel injection pump of this model has some troubles and they suggested replacing it. As per their suggestion, we agreed to replace it. Even after the replacement of the pump vehicle ran over more than 5000KM, but the breakdown issue still persists. The dealer is not responding adequately or even not giving a satisfying solution.
The key ignition point had some troubles from the first day of purchase. When we raise the problem to the dealer they responded that it is common in some vehicles and will be rectified.
The dealer only has limited space to service the vehicles on their showroom facility which caused us some scratches on our vehicles.

The previous year I had claimed insurance for certain parts such as handlebar cover and mudguard etc..as a result of the fell down of the vehicle. The dealer replaced the handlebar cover with another model cover after almost 30 days. The dealer informed us that the delay occurred due to Covid-19 restraints, and we all can understand the situation.
However, the replaced parts are not suitable, and It caused the removal of adhesive from the handlebar and made annoying noise while riding. On 04-Dec-21 again I visited the dealer to get a solution for the above-mentioned issues, but the response from the previous service representative was really pathetic and unprofessional. One Mr. Ramees the current service representative given some hope to us and we really thankful for that.
When purchasing VESPA we believe we are choosing the best brand in the market. But the experience was not fruitful as expected.
I wish better service and prompt action from your side regarding the same.
Thank you.

Respected sir,

this is to inform the whole company of vespa and vespa plant baramati maharastra in INDIA that you are not yet releasing spares to the concerned dealers.. HENCE CUSTOMERS ARE FACING SCARCITY TOWARDS SPARES RELATED TO Vespa and also that i have contacted vehicle dealer name

1.Alwaye motors who is a dealer vespa scooters pin 683501 for continously for 1 month))..

2. Avaran motors

3.safari motors

4.tristar motorcycles AT KERALA
For the item

1.Kindly arrange these spares...

Need

vespa sxl 125 cc

1.brake shoe
KL 07 cs 6807

MANOJ (MOHANKUMAR)

VESPA SXL 125*
hence due to brake failure i cant drive the scooter with brake issue nd also my reflect a threaten to my life..since my father is using this scooter and also They told as "stock not available from plant"

so this is my last hope ..

i trust in you to solve ma pblm related to spares..

NAME :Mohanakumar m c

VESPA SXL 125

KL-07-CS-6807

CONTACT NUMBER

[protected]

[protected]

Watsapp no:[protected]

YOURS FAITHFULLY

K.M MANOJ(A WELLWISHER AND FAN OF VESPA)

Today morning (dt. 28.11.21) I am unable to start my scooty having registration no CG04NB7024

Purchased Vespa zx 125 on 24.10.2021 full payment made but till date perimeter accessories is pending for installation and M/S Mehar motor denied to install saying still not in stock

I purchased my vespa at 2018. from that day tillnow, break function not worked in my bike. everytime while servicing i informed and they told this brake issue will not come anymore. but after a week, its come again and again.

Hey
I am Dhrupal Patel from vapi Gujarat india
I have a vespa since 2013 Scooty number is GJ 15 AQ 4024 .
My vespa is broken down on way before diwali and I contact legacy italiaa vespa Suart (Vapi, Gujarat) dealership/service centre they said that CDI (Capacitor discharge ignition) is blown!
I told hime to change it and turn on my scooter but they said that they don’t have that part called CDI (Capacitor discharge ignition) and they said that We have placed in the order but we could not take responsibility for when the item arrives!! And they also said that the thing called (CDI) can come from fifteen days to a month or even two months.
So I have to leave the scooter until then?

Already It's been a week since Scooty stopped
How much longer do I have to live without my scooter ?

That’s how you treat your customers ?
Everytime Legacy italiaa vespa dealership/service Surat (vapi) centre said that they don't have the parts
Very bad experience
Worst buying Vespa