Vi — Deduction for bcafe unwanted activation

Vi deducted my money in the name of bcafe portal without any activation, screenshot of which I have attached below.

I need refund of the money deducted. Customer care executives are saying that it has been activated by me by mistake and can not refund n they dnt know how did this service got activated without my acceptance.. its really shocking n hilarious exprnce seen with Vi. Plz refund my money as other few more issues are also need to solve.
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