Vi — Fraud.deducting money without any concerns

Address:

Goa

Hello!
Thank you for choosing to access FUN PORTAL,
You have been charged Rs. 20
Your balance is Rs. 54
Why?why?why?my question to vi why this fraud?i never messeged or called any one to activate this fun portal so can you please do the refund of Rs.20 and please stop frauding vi loyal customers.
Thank you