Vi — Postpaid sim closer

Address:

Vill Kamarthuba PO PS Habra Near Kalika Cinema hall Dist pin 743263 Habra West Bengal 743263 IN, West Bengal 743268

I took a vi postpaid sim and paid rs.200/- due to deposit money and continue it since last 1 year and I paid my bill within time with no bounce and when I feel postpaid connection is not required the went to my local vi store in habra(ADD- Vill Kamarthuba PO PS Habra Near Kalika Cinema hall Dist pin 743263 Habra West Bengal 743263 IN, West Bengal 743268) and said the same in 12 april 2021 and I paid 470.82 to clear all previous march bill on 10 apr 2021. I asked to the representative in VI store for refund my deposit money then they said that it will be adjust with my bill for using 12 days in april month. So that is why I give a written application and the sim is deactivated within 1 day. So I think everything is done because my 12 days bill amount is rs.172/- for the month of april willbe adjust with my deposit money of rs.200/-. Today VI collection team called me for paying the same amount when it showing suspended my number-[protected] in there system(reason-customer wants to discontinue).Matter is sim is discontinued from april but payment not adjusted .Plz look .