[Resolved] Via.com / Flightraja Travels — Didn't get refund for flight cancelled

[Resolved] Via.com / Flightraja Travels — Didn't get refund for flight cancelled

K kriskishore

Pnr no qpjh9b from indigo airlines travel date 26 march 2020 was cancelled and refund was done to via.com, till now i didnt get any refund and customer support is not responding. only once they responded Dear Krishna, Please note that we have processed the refund for the above-mentioned booking, below are the transaction details for your reference. The transaction details below are for Truejet & Indigo only. Order Reference No. FMNBA377PVW0N Payment Details: 1. 15/10 14:27 - Capture - Amount: 15712 - Transaction id:[protected] Transaction Successful(TRANSACTION SUCCESFULL) 2. 23/03 12:33 - Refund - Amount: 400 - Transaction id:[protected] Transaction Successful) 3. 05/02 17:25 - Refund - Amount: 7419 - Transaction id:[protected] Transaction Successful) In case of further assistance please do not hesitate to contact the undersigned, Take Time To Be Kind Phone[protected] Email [protected]@via.com \| Web www.via.com booking was cancelled and refunded to via by indigo on 14 april 2020 and via.com says refund was done in march itself??? how is it possible their customer care no just gets hold for an hour and disconnects and i am not getting any reply form their support mail id ...what to do +2 photos Was this information helpful? No (0) Yes (0)
Aug 12, 2021 Complaint marked as Resolved Via.com / Flightraja Travels customer support has been notified about the posted complaint. Verified Support Mar 23, 2021 Via.com / Flightraja Travels Customer Care's response Dear Guest, If the amount is not reflecting in the same account we request you to send your bank statement from 05 feb 2020 till date or the written document from the bank stating the amount is not reflecting in your bank account we will take it up with the concern team.
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