[Resolved] Via.com / Flightraja Travels — Refund not processed | |
PNR Booking ref no. 1: FMNAA3EXZ4VNH Ref no. 2: FMNLA3F080LGR I have booked 2 tickets through the VIa.com website, unfortunately, flight cancel got cancelled where one is for goair and other is spice jet. I have cancelled both bookings from airline and attached are screenshots for the same. However via.com isn't responding to emails and calls to initiate the refund when I cancel booking through my account it asks for OTP verification and I don't receive OTP for the same kIndly do the refund. mail id :[protected]@gmail.com Was this information helpful? | |
Aug 8, 2021 Complaint marked as Resolved Via.com / Flightraja Travels customer support has been notified about the posted complaint. Verified Support Mar 23, 2021 Via.com / Flightraja Travels Customer Care's response Refund is processed to the same mode of payment and the details are FMNLA3F080LGR 1. 01/01 20:22 - Capture - Amount: 2822 - Transaction id: [protected] - Transaction Successful(PAYMENT IS SUCCESSFUL) 2. 12/01 16:31 - Refund - Amount: 2522 - Transaction id: [protected] - Transaction Successful(REFUND REQUEST QUEUED) FMNAA3EXZ4VNH 1. 29/12 11:58 - XXXX-XXXX-XXXX-8007 - Charge - Amount: 5539 - Transaction id: [protected] - Transaction Successful(CAPTURED) 2. 25/01 14:39 - XXXX-XXXX-XXXX-8007 - Refund - Amount: 1367 - Transaction id: [protected] - Transaction Successful(CAPTURED) Kindly cross check with the banker | |
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