[Resolved]  Via.com / Flightraja Travels — refund amount for cancellation ticket - reg

Sir,
Please find the below ticket details. I have done cancellation one person in my ticket on 27th sep'19. But still i did not receive my payment. Please arrange.
Pnr/booking ref.: gccdql
Status date of booking*
Cancelled 03aug19
*booking date reflects in utc (Universal time coordinated), all other timings mentioned are as per local time.

Indigo passenger (S)
1. Mr. Nithyanantham mayilsamy

Refund information:
• for bookings made through travel agent:
It is processed immediately upon cancellation, please contact the travel agent for the refund.
• for bookings made directly through indigo:
If your booking was cancelled online on the indigo website and you have opted for a refund, the balance amount will be credited to your credit/ debit card or bank account in 5 to 7 working days.
If your booking was cancelled online on the indigo website / call center / airport and you have opted for a reservations credit shell, you can use the available amount for future indigo bookings within one year by contacting our call center or through our airport ticketing counters.
If your booking was made and cancelled using your indigo website log in account, then the reservations credit will reflect in your registered log in account only. You can use this credit to make future reservations by logging in to your indigo account or by calling our 24x7 call center.
Fare summary
Total deductions inr 3, 000.00
Refund amount inr 953.00
Personal contact information
Address : via
Company name : flightraja travels
Home phone : [protected]
Other phone : [protected]
Alt phone : [protected]
Email : [protected]@gmail.com