[Resolved] Via.com — Refund of cancelled tickets | |||
Dear Sir, I got booked tickects for DEL - AMD dt.10/12/2015 AMD - DEL dt. 11/12/2015 and later i got cancelled these tkts with Indigo, The proc of VIA of refund the amt is very worst and they deduct the major part of refund in commision, while asking for it they said that we are refunding your amount, VERY BAD EXPERIENCE WITH VIA for refund of tickets, they cheated with us. I will suggest that if you want to book a ticket online, then check the fare on these sites and get book the ticket with associated AirLines sites directly. Sunil Bajaj Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Apr 28, 2016 Via.com / Flightraja Travels Customer Care's response Dear Sunil, Sorry for the experience, we do not have any control over the refund amount. We process the refund amount once the airlines confirms the cancellation charges with us. We only charge Rs.200 as fee. The amount which would be refunded is airline cancellation charges plus Via fee. | |||
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