| Address: Wishbag Online Pvt Ltd, I Block, Sector 9, Noida, Uttar Pradesh 201301 | | Website: vibecrafts.com |
They sent a fully damaged product. They say they will take the return and issue a refund, but they won't. It's a fraudulent company. On April 11, 2026, Vibecrafts explicitly acknowledged the defect via email, approved the return, and promised a reverse pickup. On April 22, 2026, the company claimed the reverse pickup was canceled due to sudden "courier serviceability issues in my pin code" and requested 4–5 days to resolve it. Over the next four weeks (April 30, May 7, May 11), the company consistently repeated identical automated excuses, blaming courier logistics and claiming an "escalation team" was reviewing the case. On May 20, 2026, the company sent a word-for-word copy-pasted duplicate of their April 22 email, completely resetting the cycle and asking for another 4–5 days. Was this information helpful? |
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