Vidal Health Insurance — Claim not processed even after 6 months

Website:vidal health insurance tpa

1st claim

I have submitted a reimbursement claim on 15 dec by Indian post.

Tracking id- RU[protected]IN

it will be received by you on 19 dec 2022.

Even after 3 month it will not be processed.

2nd claim

Another claim on same day
Tracking id - RU[protected]IN
That also reached and processed.
Shortfall needed- provided on 13 jan 2023
Revived on 17 jan 2023.
Tracking id- RU[protected]IN

Now it is showing rejected after non receiving shortfall document.
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