Videcon d2h — Monthly subscription charged without any authority

Address:

4000076

My consumer number 88806174. I have been using videcon d2h services for watching cable network.
On 20/11/2016, I have recharged my videcon d2h by selecting New Sports Gold Pach for subscrioption of Rsd 365/- only. I paid the said charges through debit card.

As per the subscription amount it wasmonthly charge of Rs 365.- I should have been able to view the cable network for the said channesl till 20/12/2016.

However on 06/12/2016, they stopped the cable, with insufficient balance left. On calling the Customer Care, they informed that we were given channels such as D2H Cinema online and World Primeir and therefore they have deducted said charges.

When I have not called the videcon for subscribing me for these channels, How can the videcon charge me for this. The customer care help says you recharge then we will change the plan.

what plan I have paid only for New Sport Gold pack, and while making online payment I have selected the same and paid the charges, how can they charge me for other channesl which I have not selected or opted for it.

It is nothing but looting of the people of their money.

D2h Dhoot is paying crores of money to some people. ny looting such innoncence people.

I should get back my due what wever it was.

My mobile nO registrered with the company could be verified, I have not called the videcon d2h anytime after online recharge for subscribing the channes, hence why should I be charged with what I have not asked for and the same has been set up by the videcon d2h itself.

There is fishy about this videcon d2h, I am ready to stand all investigation to be done and mobile number calls history could be called upon from the MTNL and I request that the company should be pernalised for such robbing of their customers.