Video Con d2h — Set of box refund

Address:Bhavnagar, Gujarat, 364001

I am Mr.Salim G Merchant from Bhavnagar (Gujarat) having a connection of Videocon D2H with Cust ID :[protected]. I had a problem with my set-top box. So, I complained. The person from company came & told that the set-top box should be changed & our person agreed. Actually We wanted high definition set-top box with FM remote, but he put a simple set-top box. We request them to change the box. But, now they are saying that we will not get the charge of simple set-top box. The amount of that box is 425/-. So, Kindly help us to solve this. Thnks & Regrds. SALIM MERCHANT +91-[protected]
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Videocon Industries customer support has been notified about the posted complaint.
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Dear Salim,

We have forwarded your issue to our concerned department and will get it resolved at the earliest.

Warm Regards,
Videocon D2H
Dear Salim,

We understand that our representatives have got in touch with you and have resolved your issue. We have also taken a note on your confirmation that, your product is working fine. Please feel free to contact us in future.

Warm Regards,
Videocon D2H

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