[Resolved] Videocon D2H

[Resolved] Videocon D2H — 3 month plan

S Suraj s nadkarni

My id is[protected]. On 18th may 2020 i have recharged for 3 month. According to d2h policy i should get 7 days extra but when i open my account it shows 18th august as a last day. So i wanted to know why extra 7 days r not included? L also asked the same to your ccs they said that with in 24 hrs it will reflect in my account. But till today's it shows 18th august as last day. So pls explain it as fast as possible Thanks Above email was sent long back but i didn't get any response. On 19th aug d2h service wad disconnected (No extra 7 days were given) on the top i was having some balance in my account, it was used without intimation and automatically service started again till 23rd aug and it stopped. I want the explanation on this Fraudulence as fast as possible 1) why extra 7 days are not included? 2) without my concern how can you use my balance account to continue the service? Was this information helpful? No (0) Yes (0)
Aug 11, 2021 Complaint marked as Resolved d2h customer support has been notified about the posted complaint. Verified Support Sep 05, 2020 d2h Customer Care's response Dear Suraj, Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern. Thanks & regards
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