Videocon D2H — about deduction of recharge balance

Address:

Jaipur, Rajasthan

Sir I "Rajesh kumar" am customer of vediocon d2h service. My customer id is 59738887. Recently I hav shifted to a new house and so I called customer care for installation of antenna and wall mounting of tv set. They asked me for charge of Rs. 450 for both, including 200 for mounting. Your engineer visited us on 15 of May and told that they cannot mount tv but can install antenna. They installed only antenna and hence I paid him Rs. 250 only. He told me to cancel the old order and file new demand only for installation which I did. Again he asked to recharge and I did it of Rs. 200. I got sms for recharge. After three day they disconnected the broad cast and now they are asking for recharge again... I again filed complain then they asked me to return the balance upto monday but they didnt. plz resolve the issue...