[Resolved] Videocon D2H — against videocon d2h service

Ravi bhupender

from Noida, Uttar Pradesh

Address:

110051

Dear sir/mam

My self ravi kant gupta
I have take 1year videocon d2h plan in august vide paying 15000rupees, in which i get all the channels hd and non hd for 13th month in all three tvs, in which they gave me one month extra plan, and in said plan there are three connection are activate.in said plan they also gave me one year free service at home
Now my concern is that on 1st april 2019, 6th month of my plan your service provider alter my plan without any intimation or my knowledge. And they deactivate so many channels in all three connection
After that several time i tried
To contact your service provider vide telephone, officially, regarding my grivience but none of you concern person resolved my grivience.
In the last i request you to continue my previous plan as soon as possible otherwise i 'll take legal action against you deficiency in service.

Regards
Ravi kant gupta
D2h id...[protected]

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Aug 6, 2021

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

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Comments

Kamal Singh Borana

from Mumbai, Maharashtra

[protected]id no d2h ki he or mera mobile is id par rajisted karna he no [protected]he

d2h Customer Care's response, May 3, 2019

Verified Support

Dear Kamal,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format. RTN New RTN to 566777 or 9212012299

Thanks & regards

ruturudra

from Bengaluru, Karnataka

I have purchased videocon d2h. My customer ID is[protected] & my name is AKSHAY MUDHE but instead of my correct name your data shows AKHY MORE. So please correct my name in your record

d2h Customer Care's response, May 3, 2019

Verified Support

Dear Akshay,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Thanks & regards

d2h Customer Care

from Delhi, Delhi

Verified Support

Dear Ravi,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards